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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Order was received quickly, and processed even faster. The package arrived sooner than projected delivery date
Ordered a replacement wheel that was available as a blemished (small ding in powder coat on inner rim). Arrived in nearly new condition, speedy delivery and no problems with fitment.
Great shopping experience as always and quick shipping
Was surprised when I kept seeing the tires out of stock but was happy when I saw that there were multiple options for tires. I hope I don't get any dreaded emails where something is backordered when it was in stock on the website.
Good prices and quick delivery! Easy to see and compare different brands and see reviews of what you are buying.
I ordered these wheels and tires as a surprise for my son on his birthday. All the items arrived on or prior to his birthday, in perfect condition and my order was exactly as I chose. Thanks.
I ordered a set of 4 tires and they were shipped earlier than I even expected. I ordered them on a Monday night and they were here by Friday all mounted, balanced and ready to be put on.
After trying two local auto parts starters and both being defective even though one was brand new, i decided to try a PA Starter. It went right in and started on the first try.
You guys were great
Appreciate you shipping such an insignificant
Less than 1 pound item
The ups guys misplaced it
Its so small better go check my porch the wind could blow it away
Easy to order and got it quick. I have ordered several items from AM and have been satisfied each time.
Got a discount on my order contacting a sales rep through chat! Delivery was very fast and accurate, Awesome!
Had a discount code sent to my email account that was rejected when checking out
Good other than have issue trying to get a return on an out of stock product. It was a wickerbill spoiler.
I am so sorry to hear your spoiler is on back order.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
The experience was great and enjoyed shopping customer services is good. We had good prices the products be good reliable on time
Shipping was super fast and the product was here after a couple days. Not American Muscles fault but the box was open on arrival but everything was inside.
Ordered raxiom tail lights for 07 mustang got them asap best price fast shipping super seller thank you
Ordered a gift for my son-in-law and it was delivered the next day.
Currently overseas wife received the packages thank you
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
I am so sorry to hear that.
I tried to reach out to you via phone to discuss.
Please let me know if you have any questions.
Amy
EXT 1257