AmericanMuscleReviews 9,070

This shifter knob came with the boot base which is nice. However, I had to cut new threads (M12-1.5) on my shifter to make the knob work. Someone munched the OEM threads trying to install the previous shift knob. Once I got this cleaned up, the new shift knob looks and feels great!

It was an easy purchase and delivered very quickly and I'm very happy

Todo muy bien las piezas justas para mi vehículo perfectas

I've purchased many wonderful items for my 2012 Mustang from AM. I have never been more excited and extremely happy with all of my purchases! I love your products!

Almost everything I've ordered was available, bought items that were quality and enhanced my ride. Great competitive prices, always come to American Muscle for my go to.

The sales people after three times and 10 uploaded photos and door tag could not get the correct rotors and breaks. Mind you this is for a 2018 Mopar, this is not a 30 yo car.

Support unfortunately was much worse, we spoke with a Jennifer who seemed offended that we would call with any expectation. For more than a week we called multiple times per day after having an escalation ticket. It would seem that having a vehicle on jack stands for more than 40 days should not be American Muscle's concern. We have 3 different refunds we are waiting on and the car has been useless since before Christmas.

As of yet another day and another phone call we still cannot reach a manager. I would assume that is the company policy. Look for my upcoming YouTube video on my interaction with this company and their support.

So I ordered a remanufactured instrument cluster for my 08 Mustang. The site said it was in stock and would ship in 3 days. I knew they needed my vin and mileage. But no one tried to contact me about this. I waited a day and got back in contact with them and gave them the needed info. So far so good right.
Ya, it's been like 10+ days and not even a tracking number, I ended up canceling the order.

Most of the time I have good luck with AM. Just not this time

Good a always. Have been using you all for many years now.

Bought suspension parts that failed in less than 2 years. Emailed to get replacements which I finally did after pictures and shop documentation saying they were bad. I've had replacement parts less than 2 months with 3 holidays and bad weather in that time so haven't got shop to get them put on but have been told by customer service that my account will be blocked and I needed to call and pay for the replacement parts. Rina Lising and Tyler Lehr need to take some classes in customer service with communication, professionalism, and conflict resolution. Harassment over broken parts that you sell is a great way to run a business in the ground.

American muscle offers pre painted parts. In their description they say they have them in stock. Not true, your weight over 30 days. They also state that they paint them themselves in their ad. That's also not true, they sub them out. They shouldn't advertise their in stock when they're not.