Bought suspension parts that failed in less than 2 years. Emailed to get replacements which I finally did after pictures and shop documentation saying they were bad. I've had replacement parts less than 2 months with 3 holidays and bad weather in that time so haven't got shop to get them put on but have been told by customer service that my account will be blocked and I needed to call and pay for the replacement parts. Rina Lising and Tyler Lehr need to take some classes in customer service with communication, professionalism, and conflict resolution. Harassment over broken parts that you sell is a great way to run a business in the ground.
I am very sorry to hear about your experience.
I have tried to reach out to you to discuss your feedback.
Please let me know if you have any questions.
Amy
EXT 1257