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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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It was a great purchase hard to get in touch with a person who could provide enough details about the parts though.
It was great to look at all the staggered wheel options available.
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I never received an order confirmation email. In my account the order wouldn't show my order as it stated it needed to authorize the account. I clicked the link to resend authorization email. I didn't get that email either. I spoke with customer service on chat and phone and confirmed the order. They could not resolve the issue. I get promotional emails still from American Muscle but still no email order confirmation or for account authorization.
These mats fit like they are custom made, were inexpensive and shipped fast.
Excellent purchase & addition to my 2015 Ford Mustang! 5 Stars!
Asking for a review for a part that's not available. You tell me. How would you rate a money transfer that was delayed?
Money is awesome, I look forward to it being in my possession. Come on, now..
Thank you for reaching out in regards to your recent order that is currently on back order.
Please feel free to reach out to our customer service team if you would like to see if we have something similar in stock.
I apologize for any frustration this has caused.
Amy
EXT 1257
Easy as always to shop here. Very happy your site provides the ability to see the product on customer submitted photos before making a decision
25% of the stuff you advertise is OUT OF STOCK. My car is a 2023 Dodge Challenger and some of your advertising E-Mails you send me are for Ford Mustang's.
Thank you for taking the time to share your feedback with us. I understand it can be frustrating when an item we are looking for is out of stock.
Please let me know if you have any questions or if you would like to discuss your experience.
Amy
EXT 1257
Make sure to update before you install. Other than that it is very self explanatory
Ordered a clutch pedal extension for 2024 Mustang GT, which stated it would fit the vehicle. However when trying to install it does not fit. American Muscle is a great place for parts and this is the first time I have ever had any issues.
I am so sorry to hear about your experience with your clutch pedal extension.
Please let me know if you have any questions.
Amy
EXT 1257
Great experience every time i shop on American muscle.
Had a very good experience, got updates on my product during shipping
Purchased a $100 giftcard for my son to be sent by email, as he is military, and giftcard order was cancelled with no reason given. Purchased giftcard from another aftermarket Mustang parts supplier with zero issues.
I am so sorry to hear about your experience with your gift card purchase.
I see that you have spoken with our customer service team and have been assisted.
Please let me know if you have any questions.
Amy
EXT 1257
I recently purchased a set of ignition coils online, and I must say, I'm thoroughly impressed with the product I received. These ignition coils have transformed the performance of my vehicle, providing smooth starts and consistent engine performance.
The ordering process was seamless, and the coils arrived promptly, well-packaged to prevent any damage during transit. Installation was a breeze, thanks to clear instructions provided by the seller.
What truly sets these ignition coils apart is their durability and reliability. Even after several months of use, they continue to perform flawlessly, without any signs of wear or degradation. I've experienced no misfires or other issues since installing them, which is a testament to their quality.
Moreover, the price point for these ignition coils was incredibly reasonable, especially considering the performance they deliver. It's rare to find such high-quality automotive parts at such an affordable price, but this purchase exceeded my expectations in every way.
Overall, I highly recommend these ignition coils to anyone in need of reliable performance for their vehicle. Whether you're a seasoned mechanic or a DIY enthusiast, you can't go wrong with this product. Trust me, you'll notice the difference from the moment you start your engine.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your feedback with us. We sincerely apologize for the frustration that you have experienced while trying to verify your account. Please try to check your email settings and check your spam folder just in case the emails are going there.
Should you wish to discuss this matter more, please feel free to reach out to me directly at extension 1257.
Amy