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Jack T.

Contributor Level

Total Points
80

1 Review by Jack

  • AmericanMuscle

4/16/24
Verified purchase

I never received an order confirmation email. In my account the order wouldn't show my order as it stated it needed to authorize the account. I clicked the link to resend authorization email. I didn't get that email either. I spoke with customer service on chat and phone and confirmed the order. They could not resolve the issue. I get promotional emails still from American Muscle but still no email order confirmation or for account authorization.

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Support R. – AmericanMuscle Rep

Thank you for taking the time to share your feedback with us. We sincerely apologize for the frustration that you have experienced while trying to verify your account. Please try to check your email settings and check your spam folder just in case the emails are going there.
Should you wish to discuss this matter more, please feel free to reach out to me directly at extension 1257.

Amy

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