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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Great had no issues and the product was delivered with out issues
I've always wanted to buy parts for my 2024 Mustang Ecoboost and I can safely say American Muscle is very well known for their high quality work and arrived perfectly. I will be buying more soon!
I ORDERED THIS PART, RECEIVED THE PART AND THEN RETURNED BOTH TIMES DUE TO BAD INFORMATION LISTED ABOUT THE PART ON YOUR WEB SITE. WON'T ORDER FROM YOU AGAIN.
The mini catalyst were just what I wanted. Paied for 2 day shipping. FedEx messed up and I got it in 4 days after calling customer service
All the parts I need were easy to find, placing the order was very simple. All the parts came within three days and were exactly what I ordered.
This was my first time investing in my cars appearance and AM made it easy for me to know I was ordering the right size and part. Would order from again for sure
The directions were not very self-explanatory. Construction said it would take about an hour for a novice to install. This was not the case.
I purchased from AmericanMuscle a vehicle accessory/Caliper Cover for my wife's 2019 Challenger RT. It was a great experience that they offer several choices of what I wanted as well as many other great options available. Love the save option so you can quickly get to what caught your eye before. You don't have to worry about picking the wrong thing because they have a neat setup for you to enter one time your vehicle info and everything will from that point tell you if it's a fit. And if that's not good enough you have several forms of help standing by to assist you with fit info or suggestions. We love that they provide videos to watch on installations also. Great prices and they do offer a military discount. My wife & I are veterans. Thanks, AmericanMuscle.
I like how it suggests parts specifically for your car. Ordering is easy and you get your parts in a reasonable time frame.
Received order all in manufactures boxes all torn up and taped! Should have put those parts in a larger box with protective bubble wrap or shipping paper.
Thank you for your feedback and for your purchase of your shocks and struts.
I apologize that they shipped seperate. Items ship out of the warehouse closest to you with the item in stock.
This is for faster shipping. This can mean that items ordered at the same time arrive seperate.
Please let me know if you have any questions.
Amy
EXT 1257
Part fit like it should quality very good! Very easy installation
The only thing I am disappointed in is the fact that the convertible top did not include the cloth that goes under the rear window.
I am sorry to hear that your top did not meet your expectations.
Please contact us if you have any additional questions or if you would like assistance.
We would be happy to help.
Amy
EXT 1257
Good customer service and response I received my package a little late but was due to usps not American muscle
My package 📦 came very fast. Well packed and professional service.
American muscle always has the most variety of car parts for most sport cars
Quick and efficient they are there and easy to contact if you have questions or concerns
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience with your Idler Pulley.
I see that we have processed a return for you.
Please let me know if you have any additional questions.
I would be happy to help.
Amy
EXT 1257