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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Love the overall aesthetic of these. I would say that if your taillights have been out before, it would be a good idea check the plastic wing nuts that hold this assembly in place and order replacements if yours are loose. The overall alignment rests on those being able to tighten appropriately.
Bought a set of open box headlights 7/10
Still haven't received 7/22. Apparently got returned to sender. Instead of sending me a new pair you wanna give me. Store credit that i did NOT ask for And a $20 discount on my next purchase. Why the $#*! would i make a next purchase when you cant even get this purchase right
Every interaction is beyond expectations! They are super responsive and every product is reprinted accurately
Extremely easy online purchase. My military service was not used because I didn't know I was able to use it,, no problem I will use iot next time. I have order things for my Mustang in the past, each time the process was user friendly and very professional. If you have a Mustang this is the place to shop.
American muscle is great I love their customer service and the variety of things available to buy
Yet again I'm amazed at the customer support from American muscle. This is the second time I've ordered since purchasing my new hellcat. Mike D is has walked me through both orders and I couldn't be more satisfied. Thank you for having all the upgrades I could want, and the sales force to sell it.
Good selection, good pricing. Very happy with product. I will definitely be shopping here in the future.
American Muscle always has the cool stuff to make your mustang flex. Thanks A.M.
Purchased the SR caster camber plates. When they showed up, they were loosely put together for shipping. One of the lower plate studs had the nylock nut installed cross threaded. I tried to slowly back it off in order to not damage the stud threads but no luck strpped beyond usable. I needed to get the car driving so I didn't have time to send it back. So I used a die for a smaller thread size and got it installed. Don't know if this was an item that was purchased prior to me and someone cross threaded it and sent it back, or t
It was done at the factory. Be aware and watch what you purchase.
Other than that, they are a decent product.
Easy to work on website. It helps when there are assembly instructions which are not always available, but otherwise a positive experience.
Easy as pie to place order. Tires came quick and on schedule as promised.
Your pictures on the web site are misleading this is the second time I've ordered something and it turning out to be something different. I suggest photos of the product the way it is shipped not the way it looks on the car
Picture was not what I received. Not the product I wanted. Request a return and refund
It was a real smooth process of ordering and receiving goods.
Everything came within 5 days of ordering no shipping cost everything came without damage and as read in description when ordering
I ordered MMD V-Series Side Scoop Inserts and only one came in the box. I was supposed to receive two inserts. This is ridiculous. Order # 1-*******
I've never had a complaint about their sales or service. They are top notch
Got my packages a few days after ordering as per usual everything was packaged very well...love American Muscle.
It was great easy to navigate the site.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.