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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Will be ordering again most likely. Short time frame got here when needed over all pleasant
My last two orders from American Muscle have been nothing but a disaster. Most recently ordered a kit of half shafts, Order arrived with one half shaft (not two as listed) and was damaged upon arrival. Contacted American Muscle to get a replacement and they stated it would take up to a week for the return process plus additional days for shipping.
My first order placed with American Muscle was a 4" Cowl Hood for my 2015 Mustang Gt. I received a 3" cowl hood for a 2004 Mustang Gt and had to wait till I sent this one back to receive my replacement. (Took 6 weeks) again a shipping issue with American Muscle
I would not recommend AM to anyone as it seems they having serious shipping problems
They are fast on getting you your orders and not bad on the prices
Very happy with the products I purchased and will do business with you again!
Was easy fast and good sales knowledge was great.was a nice experience got what I was looking for
You shipped me the wrong parts to my US address. I brought my decals back to Canada and they were wrong when I opened the package. Called CS. They will not send new product or credit. They want me to ship the product back at my cost. Canada to USA, it's going to cost me more$.
Response from CS was too bad you should've checked they were correct before you left the country. My response - my job is not to be your quality control and pay for your mistakes. You've lost a customer over this.
It just took to long to receive my package which I still didn't receive
Bought a Bama Tunes for Life program, received my tunes 4 days after and made such a good improvement
Ordered the part on Thursday and showed up on Saturday. Part showed up in perfect condition.
2007 Mustang GT V8 slotted big brake kit / wheels / steel braided brake lines bolted up and fit like a champ. Will be ordering again for all vehicle needs, Thank You, (Joe) for John W. Edwards.
Great experience, on all parts ordered.
Awesome selection of products and prices. Dont be like me, If you're a veteran make sure you verify before you order so you save some money, I didn't and missed my discount haha.
I bought a stage 2 cam off them they sent me the wrong cam and gave me store credit then now is giving me the run around on where my cam and money is there very horrible and lied on who the vender was that was sending it out said there not the ones sending it out I'm very upset and it been a week and 1 day and they still don't know what's going on
Took a minute to get 2 loose parts out of the booster, since it's a small space in it, but overall great product, might of been because of shipping
Delivery was only a day late but part was super easy to install and looks 100 times better than before
Cancelled order 46 minutes after. Already in the system even though it was still being processed. Now I have to take a picture of the unopened box so AM can authorize a return label...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members