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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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They had what I needed and the prices were decent. I also got lucky. Some parts I needed were on sale which made it even better
Part came 1 day earlier than expected. Installation was easy and the part fit perfectly and was great quality. Car driving much, much smoother. Replacing the OEM 2 piece drive shaft with the one peice shaft seems to have made a lot of difference.
Item was shipped fast, Customer service was very pleasant and helped me to straighten out my emails, I was not really happy with the shipping company FedEx, visability of the package while in transit was not great, It did not get delivered on the day promised, And I did not know it was out for delivery until they showed up at my house on security camera.
If UPS is an option for future deliveries, please make that known.
Simple & Easy & we received our order on time. We have used American Muscle in the past.
I am very happy with the shipping speed and quality of the product.
Every time I order from this site, I get exacty what I was expecting. Prices are competative, but customer service sets them above their competetion.
Great one as usual. The parts were exact and the shipping was fast as it has always been. Will continue to use in the future
I was wanting to return because I longer needed them. Can return with a fee and only in store credit.
About a 2 minute install, locate the big bright yellow stock relay pull it off the clip it's being held by, pull out the relay and put the new one in. Only goes in one way so it's pretty hard to screw up. Use double sided tape or Velcro strips to hold the new relay in place because the new relay won't clip into the stock location like the oem one.
The delivery was prompt and installation was straight forward. I did run into an issue with one of the struts that would not decompress. I tried everything and ended up bending one strut.
Can you please send me a replacement strut?
My experience with American Muscle was excellent. I ordered the Powerstop Front brake kit on Friday and received it on Saturday. I am extremely happy with the kit and everything was well packaged. The kit is definitely an upgrade to the car I couldn't believe the difference in stopping power.
I had to return a product that was defective. They asked for pictures, and after I sent them they sent me a return shipping label almost immediately. They paid for the shopping and as soon as they got confirmation it was shipped, my new part was on the way. Excellent service.
Easy web site to use with good shipping alternatives.
They are very patient and go the extra mile to make sure get exactly what you want and need. No hassle on a return. Good service
Mike was the rep that I talked to He was very nice and intentive He listened to what I was looking forand was very helpful. Purchased a upper grill and 2 key fobs. Now I just got a text today saying you found so grills for my car I thought that i had already bought an upper grill so I am confused. Iplan on buying more pieces for my car so I hope this thing with the grill is an oversight
Bri
Helped me out with a previous order i had started with another salesperson who had move on to a different department
I ordered a front turn signal socket for my C5. I paid for 2 day shipping and it arrived in 2 days as promised. The only problem is the rubber gasket on the new socket was about 3 times thicker than the one on the original socket and I couldn't make it work. Had to switch with the original gasket. Otherwise, everything works and I'm happy.
Never had a problem with them over the last decade or more buying parts, along with fast shipping
It wouldn't go on far enough to put a shifter know on. Total waste of money
I ordered the corsa intake and the shipping method was 1 day, it's the two day and still haven't gotten my package
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members