On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ive ordered numerous times from AM, and I promise ill be back for more. We'll built site, decent prices, everything in one place and very helpful staff. 💯
Ordered performance rotors for my Mustang and the price was cheaper than a local parts store. The rotors fit perfectly and have not had any trouble with them. Looking forward to my new assembly coming in.
All good there's been no issues quality is good like any thing else u wish it wasn't so expensive.! But it looks good
I've bought a ton of stuff from American muscle and I love there products! Top quality parts and aftermarket parts! I highly recommend American muscle.
It was easy to put together and it's pretty sturdy! Also came a day early then supposed to so it worked out perfect!
Items seemed to be very nice quality with good reviews to back them up.
Not good, I wanted to expedite the order. I saw no way to do that in the ordering process, so the next day I called a customer service number and did not get anywhere with that.
I asked in a chat about options on a part and was promptly shown exactly what Iwas hoping would be available. I immediately placed order. This is my second experience with customer chat and each time has been excellent.
For years ive been purchasing from American muscle and will continue. Their products are above and beyond quality.
I've gotten many items from American muscle over the years.
Alway been a good experience. I've never had a problem yet.
Everything I have ever ordered from American muscle has been correct parts, good fit, and on time. Repeat customer for years.
Easy to buy an item good pricing no drama and fast shipping very professional. I recommend
Second Purchase of a 2011 Mustang rear spoiler, which the first one got damaged by hail storm. I order the same rear spoiler, which the second one was easy to install.
I asked for a cold air intake as my first order, it came pretty good sealed and in time, now i ordered three more differents parts, hopefully in the future i can get more products from you guys.
Ive been a customer since 2012 when I bought my first Mustang GT. I had just returned from Iraq and my wife gave me the keys to her car and said "go get that Mustang you've wanted". I have owned 3. I now have a silver 2012 GT. Thanks AM for your outstanding support.
Rep was very knowledgeable. He helped me quickly and even set a link to what I needed
Easy to use website. Great prices. And always usually have what I need.
Easy and straight forward, good instruction and great video tutorial.
The website is really easy to use nd its straight to the point, lots of good parts as well.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members