I have worked closely with AmericanEagle.com for the past 6 years. They are passionate about their work, and their customers success. They are always willing to go above and beyond for their clients. I consider AmericanEagle.com a trusted resource and go to partner when I need exceptional results. They also have many long time employees that are experts in their field. With so much turn over in many organizations it is nice to be able to work with the same people for years and build a solid relationship. I would be happy to recommend AmericanEagle.com!
After 27+ years in wholesale distribution, I have experiences with hundreds of providers and suppliers. This included a couple of other web designers. Through all of that, I have discovered a few that place integrity above all else. When you find such a provider, you make them your partner. American Eagle is one of those partners. I am not saying that they are without fault. I am sharing that they will own their mistakes. Be that as it may, they have made very few in our years with them.
To add, the level of professionalism that I have experienced from our first meeting has been top notch. Their processes and deliverables are executed with expertise. Our website has industry leading functionality and allows us to compete on a much larger level. I rest better trusting that they are concerned about our website stability and growth.
Thank you, Charles! Americaneagle.com takes pride in the quality of work and customer service we deliver to our clients. We have excellent staff that are experts in their field and highly motivated to create innovative solutions. Thank you for taking the time to write this review, we hope to continue working with you for opportunities in the future.
Site had issues on a regular basis and we had to pay for fixing everything. Out of nowhere things that worked yesterday would stop and we would be forced to pay thousands to fix them. No accountability for their work. They are the only web development company I heard of with "warranty" on website. 3 months at that! Unless your budget is in thousands a month they are not a good fit.
We have now been working with Americaneagle.com for about 3 years. We hired Americaneagle.com to completely overhaul our outdated website. From the beginning we felt like we had a team working on our site and not just a sales rep. They kept us on deadlines so the project could be completed on time. After our new site was launched, we then hired Americaneagle.com to work on our SEO and SEM. Once again they came together with a team to provide creative solutions. We get a good return on our investment month after month.
Thanks for your great feedback, Mike! Americaneagle.com takes pride in the quality of work and customer service we deliver to our clients. Thank you for taking the time to write this review, we hope to continue working with you for opportunities in the future.
The American Eagle team provides our organization with a solid digital marketing foundation that is thoughtful, practical, scalable and sustainable, and differentiating. The team is intelligent, engaged, kind, and hard-working. I never feel like they are "just another agency"; they are an extension of our team and I always trust their advice and expertise.
Thanks for your great feedback, Meredith! Americaneagle.com takes pride in the quality of work and customer service we deliver to our clients. Thank you for taking the time to write this review and we look forward to continuing to support your business!
After a year long search for a new eCommerce partner, we choose Americaneagle.com. That was more than 5 years ago and we are as excited today as we were then to have them as our commerce partner. The Americaneagle.com team is always responsive and great to work with. It's pretty simple, we would not have the site and success online that we have without them. To me... they were the best decision we could have made!
Hi David,
Thank you for taking the time to write this review! One of our most important values is our customer first culture. We strive to maintain excellent relationships with our clients and provide the highest quality of work. It has been a pleasure working with you over these past 5 years, and hope to continue working with you for many years to come!
We have worked with Americaneagle.com for a number of years. They have always been responsive, attentive and helpful whenever we have made a request of them. From the beginning they have been amazing partners in executing our strategy in a well rounded approach that has proven successful. If you are looking for an agency to assist with site implementation, content strategy and SEO assistance americaneagle.com is a great option to explore.
Thank you, Mark! We truly appreciate your kind words and recommendation. Your description of Americaneagle.com's capabilities and customer service is exactly what we aim to consistently deliver for our clients.
As a direct sales organization it is critical for us to effectively and efficiently reach our customers. Americaneagle.com has provided us with access to a full team of developers, programmers and designers. We have been able to tap into their experts in specialized areas to help enhance our site and its functionality. Americaneagle.com has proven to be an invaluable resource helping us to successfully generate interest in our products and sales for our business.
Thank you for taking the time to write this review! One of our most important values is our customer first culture. We strive to maintain excellent relationships with our clients and provide the highest quality of work. It has been a pleasure working with you and hope to continue working with you for many years to come!
The team at Americaneagle.com who is responsible for maintaining my company's website, helping us with SEO and any issues that arise, are great. They're very communicative, helpful, and accommodating. They're a pleasure to work with.
We had to work with the project team recently to redo the layout and graphics on our site, and it was often a frustrating experience. Communication wasn't great, and I didn't feel like the team put a lot of effort into what they were doing. I hope they make some much needed improvements to that team soon, because the people who work with our account deserve 5 stars.
My firm, Accelebrate, is an IT training firm that provides IT training services to Americaneagle.com. We also have had experts on their staff present topics to our clients. Our experience over the past two years has been perfect: as a supplier of IT training, we get qualified, fully engaged students in class, the logistics flow smoothly, and we are paid on time. Americaneagle.com's experts' presentations to our clients have been carefully prepared and very well received. Based on our experience, I recommend working with them without hesitation.
Thank you, Steve. As a leader in IT training, we appreciate all you're investing into the professionals who are advancing success in our field - including our own! Your thoughtful review is appreciated as well.
I have had the pleasure of partnering with Americaneagle.com for about two years and have never been disappointed in their performance, collaboration, and commitment to our partnership and supporting our shared clients.
Thank you, Ash. As digital solutions providers, our capabilities and strengths are multiplied by the project contributors at the table. Your kind words and review are sincerely appreciated.
We aimed to relaunch our website with some updated features and looks to bring us into the modern world of online retail. They built us a much better looking site with significantly more functionality. We gained backend access and control that we lacked with our previous setup, and AE provided us with the training to continue to build upon and improve our site within house.
For anything that's a bit more complicated, we still use American Eagle to build out or edit new features or applications within the system. They are a pleasure to work with, completely based in the US, and were able to navigate each roadblock along the way.
Whenever we encountered something problematic, they offered multiple ways to solve each issue, and were conscious of our overall budget along the way. I can't recommend these guys enough, especially in today's world of overpromising and under-delivering. AE stands out and delivers the product in a timely and efficient manner.
Thank you, Baron, for sharing this kind review of our partnership in digital solutions with your excellent team at Gordy & Sons. Helping to amplify your brand online and connect customers with your select catalog products and unparalleled services has been a pleasure. Your thoughtful review here is truly appreciated.
American Eagle's Team did a professional job for us in creating our new website! Our customers are excited about the new site and the feedback has been very positive. American Eagle was good to work with. They listened to our needs and built us a site we can be very proud of.
Thank you so much, Beverly, for the opportunity to partner in digital solutions to help serve your customers. Your kind review is truly appreciated as well.
If we had the option to leave a 10-star rating we would! For over 5 years we have worked closely with the well-versed and knowledgeable team at Americaneagle.com for web development and digital marketing. Together we ensure that our websites and social media presence is user-friendly and a helpful resource for our customers. We appreciate the thoughtfulness and dedication that our team provides to our account. The team is very accessible, and we 100% recommend this company.
Thank you, Sara! We appreciate the feedback! Americaneagle.com takes pride in the quality of work and customer service we deliver to our clients. We have excellent staff who are highly motivated to create innovative solutions and provide outstanding customer service. Thank you for taking the time to write this review and we look forward to continuing to support your business as needed!
We've been working with Americaneagle.com for a while now and we really appreciate them as a partner. They're very responsive, have a great team spirit, have a lot of experience, are always willing to help and they are just very nice people to work with.
Thank you, Manon, for sharing this thoughtful review. We appreciate the opportunity to advance digital solutions alongside you.
The Americaneagle.com team have been a pleasure to work with since inheriting this partner manager role in 2021. Formerly Peter, and now Arlind, have provided excellent communication. All those that I have worked with thus far appear to greatly see the value the Avalara's compliance service provides to their customers. The project managers presence during the sales cycle meetings with Avalara provides significant value, espcially from a tech perspective. Looking forward to a sales enablement opportunity with additional project managers, etc in early Q1 2022.
Thank you, Kate, for sharing your experience with Americaneagle.com. We, too, appreciate the tax compliance simplification and accuracy peace-of-mind that Avalara brings to our clients.
Terrible. The "custom built" a website that was thrown together with pre-built templates and still took 3 times longer than their longest quote. Their answer? The contract said "approximately." Nothing worked as quoted in the contract and their answer was always a simple "too bad." When I demanded my money back, they used some intimidating language like "you're a small company without much money and we're highly reputable... nobody wants a lawsuit." Stay away.
In 2 years we have had 3 account managers. They are slow to respond to requests. I have to say that our website is good and functions well but it has been painful getting there.
Thank you for sharing this feedback, Vincent. While three account managers in two years is not ideal, there are legitimate circumstances that could lead to this uncommon occurrence. The experience you describe, however, is certainly incongruent with our expectations for client relationships. While we are happy to hear you are satisfied with your website and its function, please request a meeting with your current account manager if you’d like to share more regarding your experience.
While I was hesitant going to a company that has produced a lot of big name brand sites I have no complaints. The site was up and running very quickly, the design was extremely impressive, and they even worked with me on getting a mobile version for the site as well.
While a bit pricey, overall I am very satisfied.
Stay away... This is NOT a small business website design service. I wasted my time with asking for a free quote and got $25,000 for a simple e-commerce site. I almost hit the floor. This is not a "small business" friendly business and can be seen by the way they respond to other reviews. They try and insult the customer who looked like they dropped 25K on a site creation and got ripped off by calling his business a "mom and pop" business. If I spent 25K on a site designer and he called my business a "mom and pop" shop, I would immediately fire that service and find a respectful one who cares about the customer not how to insult them when they have problems with the $25,000 site that doesn't work they created.
It seems to me based on the other reviews they grab the $25,000 and then use your money to fight you with trial attorneys when you have a problem with their service.
I would stay clear from this one folks.
Answer: Americaneagle.com is a stable, family-owned and operated, successful digital agency. With 25+ years of experience and over 2,000 clients, we are a trusted digital partner for many businesses around the world.
Answer: Hi Keith, Thank you for reaching out. A representative from Americaneagle.com will be in touch with you shortly at the email you provided in your inquiry. Thanks!
Americaneagle.com has a rating of 3.4 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. Americaneagle.com ranks 53rd among Website Development sites.
Thank you, Lynne! The team at Americaneagle.com truly appreciates your kind words and recommendation. It is a privilege to be entrusted by clients to partner in digital solutions and business success. Your description of the consistent and dedicated professionals who deliver within those trusted relationships is, indeed, a differentiator we don't take for granted.