Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.
The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.
This summary is generated by AI, based on text from customer reviews
It was easy to order these blinds. There are lots of options. I have not installed them yet as I need to finish painting first. I plan to order more.
It was easy to fill out the order form.
Items arrived in a timely manners and measurements were correct.
User friendly site.
Hope customer service will be as terrific if needed!
I had ordered in the past from American blinds, Bali and Levelor brands, and was please with my purchase. This time I ordered the american blind name and I was slightly disappointed. Although the front looks okay when I looked at the back, the pleats were wrinkled. Since they were for a second floor office/guestroom I decided to keep them. I did notice that it got better after hanging for several weeks. Other than that, I am pleased with the look.
It's been a bit difficult trying to find a certain color I liked but it's not in the shade I wanted. When I ordered swatches, I was looking for a room darkening shade but then we decided to order a light filtering one instead.
Easy to order and delivered before expected date. Quality product.
Information on website is very detailed which includes explanation on how to measure
Very easy to order but not completely this survey I think that should be 50 characters
I enjoyed this experience, way better than HD Supply
It was easy to navigate the website and find the shade I was looking for. The product delivered was exactly as I expected and was installed easily. Looks and performs great!
Had to redo the order since the first attempt of putting order in cart failed and I didn't know that. Not the most user friendly UI.
I also ordered blinds from a different company but the quality is not what American Blinds is. I also like how they mount
Really nice web site to navigate through. Very reasonable prices.
Because of the price I expected an inferior product but to my surprise they far exceeded my expectations. I have already recommended to several others.
Easy to order with helpful measuring instructions.
I have ordered from American Blinds before and was pleased. I came back again, and once again, am pleasantly relieved with the product and service.
The screws that came with the blinds the heads strip very quickly. Don't know if they are wood screws or not but when I tried to screw them into the wooden window seal I got it in half way and the head would grip the screw driver. I went and got a drill bit to try and get through the wooden window seal first and I didn't think to get new screws so when I go back and get the screws I'll try and install the blinds again.
The online process was easy and convent.
The shade color compliments the room. All necessary hardware was included. This was a replacement shade for the one the kittens shredded five years ago. Delivery was earlier than expected.
The order form asks for many details, yet is user friendly. All 13 of my shades are perfect!
Your company's attention to detail has resulted in 13 stylish looking windows. Clearly written directions with visuals have been very helpful. Delivery expectations are reasonable and the blinds have always arrived early. THANK YOU!
Ordered 34x60 when needed 35 x 60. Called customer service but was told if I didn't like the color or there was a defect, they would be replaced. Since the error was mine there was nothing they could do.
Ordering was easy, lengthy wait, but blinds were a perfect fit.
Everything fit great no problems at all. I have used American Blinds to fit my whole house and had very little problems. The salesperson did a great job on the orders.
Been very satisfied with your products and the sale price. The blinds are just as I ordered. I am using their blinds on my windows in my house.
Easy to use website and great sales price!
Order was a bit slow to get here, but arrived fine. Directions included were HORRIBLE. Called customer service and after one incorrect video, they were able to find an installation video of the exact same shade. Once we knew what to do, install was not too difficult with two people. The magnetic closure is STRONG, no need to worry that it won't stay closed when you want it to! Price is too high, but product is great.
Not just American Blinds, but all window covering companies, just too expensive.
Perfect fit. Works as expected. Easy to install. Looks good
Company was easy to deal with. Shades are very nice. Installed with no problem. Satisfied Customer.
Easy to navigate and easy to decide.
They are beautiful light filtering bamboo and have them in every room. And they are cordless.
Great service I had a problem with the order but it was immediately taken care of. Great service awesome product I will revisit..
Good website easy to maneuver great prices.
Answer: Not sure on the brick and mortar site but the man I spoke with lives in Texas, my favorite state in the USA, made me feel even better about this place.