business logo of AmericanBlinds

AmericanBlindsReviews 724

4.6

From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.


americanblinds.com
Founded in 1986
Houston, TX, United States
How would you rate AmericanBlinds?
grey star
grey star
grey star
grey star
grey star

AmericanBlinds Reviews Summary

The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.

This summary is generated by AI, based on text from customer reviews

service
122
quality
477
This company does not typically respond to reviews

Instant Feedback

11,504 reviews
Virginia
1 review
1 helpful vote
Follow Linda B.
Unfollow Linda B.
Send Message
Share Review
Report Review

I just had my second experience with American Blinds. Both times they delivered exactly what I ordered. The wooden blinds look great and they were a perfect fit. I couldn't ask for more. I would not hesitate to recommend American Blinds to anyone.
Linda Butler
Flint, Texas

Date of experience: June 8, 2012
Pennsylvania
1 review
2 helpful votes
Follow Kitty S.
Unfollow Kitty S.
Send Message
Share Review
Report Review

Sent: Friday, May 25,2012 03:13 PM
To: Sean Graham, Manager
Subject: RE: Americanblinds.com coupon and a question...

Sean,

There is nothing David or I can think of changing concerning our recent order. We were amazed at how smoothly the ordering process went and how quickly we received the blinds. Our son installed them for us and we are ecstatic at the final results. All we are sorry about is that we did not discover your company when we first moved in and had several windows to cover. This was our last window, but we are not going to forget you should we need to make some changes.

We are in a senior community and our neighbor bought all her blinds from you and was quick to recommend you when I was chatting with her about covering our last window. So very glad she did. Now, we are recommending you highly to any new residents moving in. If they don't listen, it will be their loss. Anytime window dressings come up in the conversation, I am quick to praise your company. Wish I had found you sooner.

It was a pleasure doing business with you.

Always,
David and KItty

Date of experience: May 27, 2012
Arizona
1 review
0 helpful votes
Follow Tom B.
Unfollow Tom B.
Send Message
Share Review
Report Review

Great experience
May 17, 2012

Great experience. Blinds were shipped on time, fit perfectly and very easy to install

Date of experience: May 17, 2012
Minnesota
1 review
1 helpful vote
Follow Michele W.
Unfollow Michele W.
Send Message
Share Review
Report Review

Great shades, have had a few issues and when I have called in had VERY good help from Rudel and Stacy. I work customer service, they both did a great job!

Date of experience: May 9, 2012
North Carolina
2 reviews
0 helpful votes
Follow Sara P.
Unfollow Sara P.
Send Message
Share Review
Report Review

I ordered wallpaper from American Blinds and am very pleased with my purchase! The customer service was very helpful, and the paper arrived quickly and just as ordered. I will certainly recommend American Blinds to all of my friends for their wallpaper needs -- the price cannot be beat!

Date of experience: January 7, 2012
Canada
2 reviews
2 helpful votes
Follow Vic L.
Unfollow Vic L.
Send Message
Share Review
Report Review

This website offers customer satisfaction, but falls short on delivery, no pun intended. I received several shipping dates, but still no product, even though it was ordered and paid for months ago. I got NO SATISFACTION! BUYER BEWARE when ordering from AMERICAN BLINDS!

Date of experience: June 12, 2010
California
1 review
5 helpful votes
Follow svetlana k.
Unfollow svetlana k.
Send Message
Share Review
Report Review

I ordered shades for two very big windows on Feb 10 of 2010 and today is March 4-not shipped yet. Called the company and they told me that "Bali" is behind the schedule and the order will be shipped on March 12. I called Bali and they told me that my order was on hold by Americanblinds.com until March 2- the day when I checked my order status. But, of course, they charged my credit card on Feb 10. They just use your money until you loose your patience.
Before I got my shades through Blindsgalore.com and it was done and delivered within 7 days. Wanted to save some $$ and switched to Americanblinds.com - don't do this mistake-dont order with Americanblinds.com.

Date of experience: March 4, 2010