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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I often come here for shopping, I liked amazon customer service, very carefully
Does easy ordering and getting stuff in a timely fashion sounds good to you... have ordered hundreds of products over the years and continue to love and use amazon for 80% of my on-line shopping. On the rare occasion when I encounter an issue, it is always handled in a professional manner an to my satisfaction.
The only reason I didn't give it 5 stars is that I have only ordered twice, but both have been great experiences. Granted, not everything on their site is a good deal, but toilet paper, laundry aids, and soap have been great purchases for me. I have also purchased some bakeware that I was very pleased with.
Have only used on occasion but the few times that i have great service, prices and super fast shipping has been all that i have experienced.
Amazon; outstanding service, very fast on everything I hae ordered to date. All my orders in the couple years have been exactly what I ordered and fast to arrive. Thank you for the great service!
Good prices, quick shipping what else could you want?
As a prime member shipping overnight is incredibly cheap and I procrastinate on buying things until the last minute.
Prime. Prime is the best thing I have ever purchased on Amazon, and comes with free movies. Not all of the movies are also on netflix. It's a great deal and I save so much in shipping.
Gratefully, amazon has more than enough those, regularly at modest costs, It is additionally functional in finding books that are uncommon and no longer available.
Amazon.com continues to have the best pricing on the market and always ships in reasonable time. I have been an amazon customer for several years and have never had a bad experience!
Best shopping experience on the web! I've learned my lesson shopping for "too good to be true" deals at other online retailers. Amazon has the best price, and BEST service of any online retailer I've used.
Great store to buy products. However I had a little hassle when trying to access my account.
Fantastic service. This company has always bent over backwards to help me with any problems I have had. Even when the problem was my fault and I admitted it to them. The shipping has always been fast and the item diversity has been amazing.
As good as it gets, but be aware that individuals are now selling on Amazon and charging higher prices than Amazon used to. I used to be able to find the best price on every product here, but no longer. Otherwise: Excellent Amazon customer service. Easy returns, no overcharges, fast shipping on most items. Soooo easy to use.
Amazon is simply the best website ever. I'm so happy that it sells just about everything, because I can always trust their low prices and prompt shipping. I will always, always, always shop at Amazon first. <3
I shop on Amazon so much that I swear, if I walked into one of their warehouses, they'd recognize me. I've been shopping there since their beginning, back when they only sold books, and now I can find anything in the world there, which is pretty amazing.
I've never had a bad experience with Amazon, whether I'm buying directly from them, or one of their 3rd party sellers. The very few times that I haven't been happy with a product, I was able to return it for a refund with no problems whatsoever. If there was a problem with the item, they paid return shipping. If I just didn't like it, I paid the return shipping, which seems fair.
Whether I'm shopping for books, toys, furnace parts, electronics, sea salt, boots, or any of a million other things, I can usually find it on Amazon at better prices than anywhere else.
Unless I'm shopping for handmade, I always check Amazon first when I'm looking for something specific. I also find it to be a great place to shop for gifts for those hard to shop for people on my list because for many products, I can narrow the search options down to gender and age. That's priceless.
I live in Sweden and usually order from amazon.com. My 2 latest bookorders was not good." The philosophers stone" by Joseph P Farrell was not cut on the longside. Next book was also Farrell, "The financial vipers of Venice". The guy or girl who picked my order must have come directly from a donutstand. Half the donut was on my cover. Another thing i dont like is that Amazon have some kind of deal with manufactorers that prohibites them from shipping some items to Sweden(this goes for Amazon.uk as well). When i try to order for example a phone or camerafilters, the answer i get is that there is something wrong with my adress and that they cant process my order. Thats all they say. Most annoying is that they send emailreminders and want to me continue my ordering of the stuff they just said that i cant have. Amazing Amazone
They have almost anything you'd ever want to buy. Amazon Prime is awesome too :)
Never had a problem ordering off amazon.com. Love their search engine, it's cool how much stuff they have to choose from. Keeps getting better over the years in my opinion.
Ordered a New Nutribullet, arrived used, I figured I would wash it then use it. The motor was louder than it should be and the product leaked. I contacted customer support and was granted a free shipping label to mail back, and refunded my 100% right then and there so I could purchase a new one. ( I did not want to purchase it again, and I did not, but still was refunded)
Customer support is 10 out of 5 stars. They go farther than they need to to make you happy. Just be friendly and respectful to them and they will return the favor.
Make sure to check the shipping price when purchasing anything from amazon.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members