Amazon

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I always have only good experiences when ordering smth from Amazon. Like the variety of goods, they are leaders

On time never had a problem with them great prices and seletions I also like the option for quick delivery

I filed a complaint against Amazon for their excessive collection of my private personal information and for withholding over $800 in refunds. They are demanding a government-issued photo ID, driver's license, or passport before releasing my refund. I reviewed Amazon's latest Privacy and Information Collection Policy dated August 2023, and I found it to be an intrusive and excessive collection of data. They exchange and share data with third-party groups without any details on restrictions to their use, including financial information, addresses, contacts, internet service provider, IP address, login, email address, password, location of my device or computer, product searches, purchase history, content interaction information, and much more. This invasion of my privacy has gone beyond reason. The type of personal data collected by Amazon is beyond what government agencies like the IRS and Social Security Administration do. Amazon's demand for a photo ID to verify my identity is absurd, considering they justify their collection methods and type of data collection to prevent fraud and for verification purposes by following select internet and social interactions. Amazon has been collecting my personal information since 2010 when I made my first purchase on their platform. They have a full purchase history for this same timeframe. My shipping and billing addresses and the card/bank used in this purchase have been the same for the past three years. Therefore, I find their demand for further verification for returning my money to the same bank payment was made from to be unreasonable. I returned the items to Amazon four weeks ago, and they refunded a portion ($19) of the purchase several days after they refused to refund the $801. They threatened to keep my money if I did not provide them with a photo ID. This is an online retail service, not an in-person point of sale. The refund should go directly back to the bank the initial payment was made from. Amazon has not sent any notifications of changes and modifications to Policies as other companies courteously do, like PayPal, eBay, REI, Walmart, etc., with a list of the changes being made 30 days in advance. Their demands are abusive and intrusive into my personal information.
I made several attempts to accommodate but they remained obstinate threatening to keep my money. Will end all association with them and go back to regular online shopping without the convenience of one-stop shopping, won't be lazy any more;)