Allivet has a rating of 3.2 stars from 4,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.
I ordered from Allivet for the first time because my friend said it was the cheapest. I placed the order and never got a confirmation email. I did get charged though. I received the wrong medicine and now I can't get a hold of anyone. Never again. It's worth spending a little more and going with a site that delivers and has a customer support # that they answer.
I placed a order to allivet for gastroguard. My vet had to call them, email and fax them three times before they could find the script. I finally received my order and they put me on auto shipment so I had to return the boxes I did not order. Their company called me and asked why I sent them these boxes. I stated that I did not order them and they are to be returned. Then they would not refund me until I made multiple calls to them cause they said I didn't return the gastroguard to them ( after a person from their company already called me about receiving the boxes) and had to prove I sent it back. I sent them the ups slip stating I sent them back and then they told me they would send it to billing but there's a restocking fee and I will not receive a full refund. So I'll wait and see if I get a refund. They are nasty to deal with and I'll NEVER order anything threw them and I'm not one to write bad reviews but these people were a nightmare to deal with
I placed an order 8 days ago and they charged my card on that date. However they haven't shipped out the item yet. I'm going to cancel my order. Hopefully I can get my money back.
Its very easy to work with Allivet. They will contact your vet for your RX. Product arrives timely. Allivet has drugs for your pets that are hard to find.
Some good items with a very competitive price, however, poor aftersales customer services! Allivet should pay much more attention to customers facing any problems due to products purchased from Allivet.
Best prices on the internet and easy to use online ordering. Only problem is out-of-stock Dausaquin in largest container. Doubling smaller container is too expensive. Hope to get discount pricing when large container comes in.
I find that their prices are the best for the things that I need. Comes quickly and works for my dog.
I have had very good experience with Allivet in getting my cat's much needed prescription filled & shipped.
This company has been nothing but great! I had read reviews on this company that weren't exactly the greatest, yet I have had nothing but great service with Allivet. I will continue to order from this company as long as there around.
My cat's meds use to cost me $100 a month. I get the same exact meds here for $49 which also qualifies me for free shipping. I couldn't be happier!
The free shipping is a hoax, they claim shipping is free if you spend $50 but delay the shipping longer. Original purchase and shipping is 3-5 but when you spend more and get free shipping it's 5-10 business days. I need my cats meds asap and thought if I spend the $$ I would get it normally not longer process. Wish I read the reviews before I purchased. Hope I get my order quicker then what they state since its an antibiotic for my cat, if a person would have to wait this long they might die from their infection. Thank Allivet for the delay.
I've always been happy with service and quality of products ordered thru Allivet. I rescue senior dogs so most of them are on some sort of RX for arthritis or other typical senior ailments. The discounted/reasonable prices are hugely appreciated and make it possible for me to continue caring for rescued senior dogs
It took a little while to receive my dog's heartworm and flea meds, but Customer Service was very helpful in getting the issue resolved with the vet. Allivet has the cheapest prices on all of my dog's meds.
Very easy to order. The most reasonable prices. Items are always in stock. Ships on time. Has a very mixed inventory, everything you need.
Web site kept kicking me off the page to change address, etc. also had problems klicking on the items I wanted to order, it would take forever to open them up to input information.
They were half the price of what I paid at the vets for the same product. I got free shipping and it arrived a day earlier than promised..
I placed an order two weeks ago for an antibiotic ad my dog has an ear infection. It happened to be for a qty of 12 and was supposed to be for 21. So I asked them to cancel the order. In the meantime they are still holding funds and my dog is still ill.
They charged my card twice for an Autoship order putting my account in the negative. I emailed them five times and still no response so I'm disputing the charges. BEWARE
I have used Allivet.com for years and they never fail me. I can easily find what I need. It is always in stock and the prices are very competitive with other vendors. Shipping is prompt and reliable and I will be using them anytime I need anything in the pet care line. This is a company that you can trust to do their job right!
I went on your site and clicked reorder. I got a price of $82.95. Went on line to find better price and found YOUR site was $4 cheaper! If I would have used your "reorder" program I would have gotten screwed out of $4!
Answer: They advertise medications with photos of the manufacturers' packaging. However it seems that when a customer gets the meds they are not in the original packaging. There is really no way to verify that the meds are either authentic (as opposed to counterfeit) or that they are not expired. Individual tablets are not stamped with dates. When they failed to send me medication in the manufacturer bottle, I contacted my credit card company, then ordered from a different vendor.
Answer: Hello Blanche. Please send any pharmacy type questions to customercare@allivet.com and you will promptly get a response!
Answer: Hello Lila, Yes, we are a registered pharmacy with the NABP, which you can verify here: https://nabp.pharmacy/programs/dotpharmacy/ by searching the list for the DBA Allivet We source all our product directly from the Manufacturer.
Answer: Hi Nicole, we are a registered pharmacy with the NABP, and are quite well known. I'm not sure where you are located, but we ship within the continental US.
Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.