The free shipping is a hoax, they claim shipping is free if you spend $50 but delay the shipping longer. Original purchase and shipping is 3-5 but when you spend more and get free shipping it's 5-10 business days. I need my cats meds asap and thought if I spend the $$ I would get it normally not longer process. Wish I read the reviews before I purchased. Hope I get my order quicker then what they state since its an antibiotic for my cat, if a person would have to wait this long they might die from their infection. Thank Allivet for the delay.