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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
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Я уже более пяти лет являюсь покупателем на АЛИ, раньше было много проблем и с доставкой и с качеством товара, за последние 2 года, все стало намного лучше. Сейчас я практически доволен работой это торговой площадки. Рекомендую ее другим пользователям, которые еще не покупают на Али!
Maintenant, j'hésite avant d'acheter.je préfère commander sur d'autres sites!¡!¡!¡!
Все хорошо, быстро. Продавца рекомендую. Желательно больше информации о рекомендациях продукта, но это другая история.
This is the fastest delivery of an order I have placed. Amazing value for an excellent product. Definitely recommend this seller.
Dahon bicycle badges arrived well, it was ordered on November 10 and it has arrived on the 29th of the same month, 19 days at delivery time, very good the seller, happy with the purchase, thank you seller for the fast shipping.
I have been buying on AliExpress for a long time, sincerely very happy with my purchases, very happy with AliExpress. It is an excellent place where one can buy. I would like AliExpress to sell more Dahon Bicycles products and Trailer Bike products from the North American brand Burley. Thanks AliExpress.
Comprei um colar de prata com uma medalha, recebi um lindo colar igual ao das fotografias, LINDO e o vendedor ainda mandou uma pulseira de presente.
Все хорошо, только долгая доставка, но продавец в этом не виноват
AliExpress, спасибо)) Мне очень понравилось покупать на этой интернет площадке)
Нам пришлось отменить заказ из-за проблем с безопасностью аккаунта.
A la espera de probarlo con los peces a simple vista parece un carrete optimo calidad precio. Ya veremos más adelante.
Надежная защита покупателей от плохих продавцов. Открытые споры решались объективно и в короткие сроки
Здесь Шло 20 дней с момента отправки, трэк реальный -отслеживаеться.
Качество очень хорошее и все работает и по сей день уже прошел
1 месяц и 4 дня не один светодиод не сгорел и не заморгал!
Сильно НЕ грееться!
Для работы с короткими ******* я пользую вот такие мангниты!
Смотрите фото! Ставлю 5+ *****
... sehr schön gearbeitet... es gibt auch kleinere Sticker aber ich rate diese 30mm Sticker zu bestellen, haben eine vernünftige Größe... tolles Produkt!...
Loving Ali express. I have ordered many different things from glass crystals over baby clothes to eyelashes. Make sure to always read sellers reviews and you will have a great shopping experience.
Working fine, quality of the material is also good
Great Products. Fast Delivery to the UK. I'm a regular shopper.
This dress is excellent, beautiful colors, I have over the breasts 108cm and the size is just right, I will order more, I am really excited, the dress is made very well
In general, I am pleased with your work. I really hope that in the future you will try even better. Good luck!
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.