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AliExpress

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RU
1 review
0 helpful votes
Follow Dmitriy I.
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The best site for shoping!
November 15, 2018

Buy on this site many times! The best way for shoping.
You can find ani thing what ever you want! Strongly reccomended

Date of experience: November 13, 2018
New York
1 review
22 helpful votes
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I was wary of Aliexpress at first, too; too many things manufactured in China come with poor reputations. However, I decided to try it for small trinkets to get my own venture started because that was were I could find the best price for the bulk quantity I was seeking. I did a lot of research before I made my first purchase -as Aliexpress is just an online market place, and has over thousands of sellers. There are tools on the website to help you sort out individual sellers by price, seller review, and product review.

Taking all this into consideration, I placed my first order with a seller that was rated 97% and had a history of 4 years on Aliexpress (which is REALLY good, compared to most of the others on the site). I was pleasantly surprised -my order arrived within the anticipated time frame- about 20 days. Note: if you want things quick, Aliexpress is NOT your stop. All of the items were of acceptable quality. They weren't exception, but none were what I would have marked as defective.

I buy more regularly now and earlier in the year, spent about $20 each between 10 various stores to bring a few pieces in as 'samples.' Of course, only half of them were of passable quality, another 1/4 were 'salvageable,' the other 1/4 I had to toss. Aliexpress loses a star in that the seller dispute tool doesn't allow a lot of input from the buyer. It seems you file your initial claim, and then Ali is pretty keen to get you to accept the seller's resolution, whatever that may be (usually only a partial refund, and sometimes it's absolutely nothing).

You can have a good buying experience on Aliexpress if you shop selectively: use the tools to select "top reviews" (which reviews the product quality) and "sort by seller rating" (which reviews the seller's service & shipping).

Date of experience: November 4, 2014
Canada
1 review
0 helpful votes
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Great product
November 28, 2018

Good quality, excellent fabric, exactly like on the picture. I love it. Will deffinitly order more. I recomande this seller for sure.

Date of experience: November 28, 2018
Australia
1 review
0 helpful votes
Follow Keith L.
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Over the past few years I have purchased many items from Aliexpress. To be fair, in the majority things have gone reasonably well however, that was then and not now.
My last purchase (USD $40.00) was a VKTECH ultrasonic wireless water tank level unit from Pro Tool Store.
I installed the unit and it worked very well. Unfortunately it only lasted a month and the tank level metering died.
I've now spent the last 4 weeks, I use this term very loosely, "communicating" with the supply to resolve the issue.
They, like a few other problem suppliers I've experienced, want a video. You ask exactly what do you want me to video. There's either no reply to this question or "you must try again", whatever that means.
This backwards and forwards "stupid" communication does get very tiresome. I think we are meant to assume its a language thing but my personal opinion is "drag it out long enough and they will go away".
What I would like is a replacement or agree on a settlement value and we can part ways. To be fair I've already said I will send the unit back to them at my cost but I think this is to easy. Much better to play "stupid".
My attempts to contact Aliexpress to assist is nothing short of a joke. I'm sure Trump is more accessible.
There's a reason Aliexpress won't let you pay by PayPal and its finally sunk in.
I think this is my third or forth time with this nonsense. So much so I'm done with these people. Life's to short for this BS.
FYI
I've had much better luck with Banggood. Not such a large choice and slightly more expensive but a lot faster delivery (3 weeks max to Aus as opposed to 6-12 weeks from Aliexpress).

Date of experience: January 23, 2018
Saudi Arabia
1 review
0 helpful votes
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Excellent
November 17, 2018

A very good experience with the site of Ali Express in general and with this store is particularly beautiful thank you very much your brother Nawaf Al - Harbi Saudi Arabia

Date of experience: November 15, 2018
Switzerland
1 review
2 helpful votes
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Dodgy brothers
July 13, 2017

Online chat for disputes only that are never resolved. Time and time again and they use unethical sellers selling fake products.

Date of experience: July 13, 2017
Belize
1 review
2 helpful votes
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I ordered 2 Samsung Cell Phones - i never received the phones or my money back. Do not order from this site.

Date of experience: July 2, 2014
India
1 review
0 helpful votes
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World Best Shopping Store just Awesem
December 22, 2018

Best shopping experience but Shipping time is so late and shipping charge is to high other,,,,,,,,,, its good i love Alibaba

Date of experience: December 22, 2018
GB
1 review
0 helpful votes
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Fabulous site
December 21, 2018

This site was recommended by an American craft blogger. I have found the prices very reasonable & the sellers very reliable.

Date of experience: December 20, 2018
Kentucky
1 review
7 helpful votes
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Here is another warning that aliexpress is a rip off site. Your not going to get anything from here but disappointment!

Date of experience: May 7, 2015
Netherlands
1 review
1 helpful vote
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Very fast service.
August 26, 2019

Good durable products. I got cables in my favourite colour. I ordered also fast charger. I am really satisfied. Thumbs up!

Date of experience: August 26, 2019
California
1 review
0 helpful votes
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I never received my item after sending numerous email. They never refunded me and finally just stopped responding to me altogether.

Date of experience: April 30, 2013
Spain
1 review
0 helpful votes
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I recommend this seller.
It has arrived at the scheduled time and the IC has worked correctly.
Thank you very much.

Date of experience: September 19, 2018
Turkey
1 review
1 helpful vote
Follow HANDAN Q.
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Very fast delivery. My orders were delivered in 12 days. Very nice caps. Reliable seller. Quality service. I am very satisfied

Date of experience: January 24, 2019
Ukraine
1 review
0 helpful votes
Follow Valeriy P.
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Good site
March 11, 2019

I have been using for a long time, a large selection of products, everything is convenient, quick response of the staff

Date of experience: March 2, 2019
RU
1 review
0 helpful votes
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Reliable purchases
March 11, 2019

You can always assess the risks when buying. Comprehensive rating of the seller and the specific product.
Buyer protection is real.

Date of experience: March 2, 2019
Czechia
1 review
0 helpful votes
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Crystal for Clothes
March 11, 2019

Very fast delivery and high quality material, after sticking and not falling. I'm happy with the store and I recommend it

Date of experience: February 28, 2019
Chile
1 review
0 helpful votes
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Nice hex screws
March 11, 2019

Arrived relatively fast. The products fit the description (the size is correct). Cant say much more about some hex screws lol.

Date of experience: February 27, 2019
New York
1 review
0 helpful votes
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Jeans Shorts
March 11, 2019

The shorts was wonderful. The best I have purchase from Aliexpress.
The seller kept me inform regarding tracking.

Will buy again

Date of experience: February 26, 2019
RU
1 review
0 helpful votes
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Aliexpress-forward
February 25, 2019

Very good and necessary platform. I have been cooperating with them for a long time and am satisfied with the service.

Date of experience: February 24, 2019

Overview

AliExpress has a rating of 2 stars from 8,012 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AliExpress most frequently mention customer service, tracking number and credit card. AliExpress ranks 383rd among Wholesale sites.

service
1,614
value
1,516
shipping
1,557
returns
1,396
quality
1,457
This company responds to reviews on average within 3 days
+1737