AliExpress

Bought a watch movement from OULIGUAN WATCH TOOLS Store which did not run on arrival - made a request to return but Aliexpress were no help and closed the case. Total loss.

Used Ali Express as an alternative to Gearbest, prices are cheap but having shipping costs as opposed to Gearbest free shipping is a bit of a let down.

Bought a pair of jewellers glasses on April 27. Visa payment processed IMMEDIATELY. Didn't ship for several days. Hadn't arrived by late June so, checked the tracking on https://www.17track.net/en and it was apparently sitting in Canadian Customs in British Columbia. When it hadn't arrived by the end of July I checked the tracking again. Both 17Track and Canada Post said the parcel had been delivered. To someone in Burnaby, BC. Meanwhile I'm near Uxbridge, Ontario about 2500 miles away. The seller ignored my messages. So I opened a dispute. Seller then replied that they wanted my PayPal account for a refund but, they would only give me a refund if I cancelled the dispute. (I believe this is called "blackmail".) I let the dispute stand. Finally Aliexpress closed the dispute, told me I'm not getting a refund and that I did not "prove I had not received the parcel".

I still don't know how you "prove" you didn't get a parcel. But the tracking info 100% proved it was delivered t someone in BC. (Correct tracking number all the way through.) Finally filed a chargeback with my Visa provider. They are doing a chargeback against Aliexpress and I've got a full refund. I will be deleting my banking info on Aliexpress later today and then closing my account. I've been buying from them for years and bought hundreds of items from them without too much trouble but this is totally unacceptable when I prove they sent it to the wrong address and they say it's not proof and refuse to refund. I'd hate for this to happen if it had been an item worth several hundred dollars. NOTE: The store in question has 95 negative reviews in the past 30 days and all of them are for items not received or delivered to wrong address. But Aliexpress supports THEM rather than the buyer. See attachments. And for what it's worth, I don't think for one second this is a "language" issue. It's a "dishonesty" issue.

STAY AWAY!
I've made few purchuases few months ago and got most of them (cheap ones) without any trouble, but never recieved 1 lot of 6 fishing rods from "BlueSky Fishing Tackle" seller (98% positive feedback). I paid extra 60 dollars for DHL delivery and even recieved the shipping number with wich I could see the shipping time on DHL website. After a month or so I started to worry and contacted the seller about delivery - they insured me that I'll get my items shortly. After another week I've called DHL office and they told me that shipping was only booked but never done... Since then I tried to contact the seller but didnt get any response. AliExpress customer service representative told me that they will register the complaint but cannot promise anything... A week passed now and I didnt hear anything from them either... I paid with visa debit card so no chance for money back on this side either... ((
STAY AWAY FROM THEESE SCAMMERS!