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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
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В первый же день сломался переклютатель (брак). Отнёс в ремонт. Продавец принял спор и вернул деньги за ремонт. DSP всем любителям хорошего звука рекомендую.
My experience is if you know what you are doing and you are ok with taking some risk, let's say 45% of times you might not find stuff you order is what you are looking for or even horrible, you are ok. I have got some stuff fast with good quality, which enticing me to order more, then other times I would get stuff that goes directly to garbage! Asking for return or exchange is impossible so don't bother. Miscommunication happens ALL THE TIME! Once I asked if this product will get to me in a month, the person racklessley said yes but in deed it arrived way later than that. I was planning on a 3 month trip n needed that for the trip. But the person's wrong promise was causing my shipment sitting in front of my door for 3 month... This is not AMAZON so proceed with cautions.
Never seen: professional storage box for this ORP meter, and batteries even included! I would recommend this seller with ten stars if I could!
Excellent seller, fast delivery and quality strong vibrator, easy setup and lots of functions Recommend!
MUY SATISFACTORIA Y RELAJANTE, FUMARTE UN CIGARRETE DESPUES DE COMER POLLO MAXIMILIANO Y BEBER UNA COPITA DE VINO CAPUCHINO
WhatsApp 85 ******* https://relogios.itacomfort.com.br
This watch is great. Looks good and lots of compliments.
Очень удобный интернет-сайт. Большой выбор товаров и продавцов. Есть из чего выбрать. Удобно пользоваться при поиске нужного товара. Иногда хромает точность перевода и описание характеристик товара. Рекомендую!
Продолжительное время пользуюсь услугами Aliexpress. Бывают разные ситуации но в целом для меня одна из лучших торговых площадок!
I had a small problem that this company was quick to resolve. They have good communications and a product that is very good value. I would have no hesitation in trading with them again.
I have purchased several items from Aliexpress some quite expensive well into the hundreds of dollars per item expensive and I have to say that the quality I have encountered is extremely high. Make sure you compare apples to apples and search for the right seller of which there will be multiple to choose from. Do you due dilligence check ratings number of sales ect.
The security level is as good or better then any similar US based websites. I base that on personal experience acquired over many years of internet shopping. I am a bit of the adventurous type with a bit of caution to smooth things out and I have found that the products offered by Aliexpress are often better crafted in form and function then similar items I have found in the US. Plus I have the joy finding products that are unique and unknown to the typical US marketplace. Shopping here is a global experience and I really enjoy that opportunity.
Добрый день! При внимательной аналитике продавцов и предлагаемых товаров можно приобрести интересные и полезные вещи. Сайтом доволен и продолжаю пользоваться этим сервисом.
Apos a compra produto recebido como esperado de boa qualidade espero poder novamente negociar!
Vendeur à recommander, très bonne communication et trouve une solution rapidement en cas de souci. Merci.
Le scanner est vraiment bien. Il est solide, facile à monter.
Il faut bien le calibrer et après les scanne sont bien fait.
Je vous le conseille
Han arribat molt ràpid i són de calitat. Ja n'he comprat altres vegades des de que el nen tenia 1 any i ara he repetit. Són les terceres espardenyes de cuir que li compro.
Item was shipped fast and arrived, i selected ALIEXPRESS direct which is excellent shipping method to combine multi orders from different sellers.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.