Nancy H.

This happens all the time. Stuff ordered as a gift, however, when I return them, it goes back to the original CC from the gifter, which does not make sense at all.

I used to like your guys but now I have to close my acct as there is no new products, stuff sells more or the same as Amazon but ships slowly, customer reps are not well trained and they do not know how to help solver issues for their customers, etc. I am done Rue La La!

My experience is if you know what you are doing and you are ok with taking some risk, let's say 45% of times you might not find stuff you order is what you are looking for or even horrible, you are ok. I have got some stuff fast with good quality, which enticing me to order more, then other times I would get stuff that goes directly to garbage! Asking for return or exchange is impossible so don't bother. Miscommunication happens ALL THE TIME! Once I asked if this product will get to me in a month, the person racklessley said yes but in deed it arrived way later than that. I was planning on a 3 month trip n needed that for the trip. But the person's wrong promise was causing my shipment sitting in front of my door for 3 month... This is not AMAZON so proceed with cautions.