AliExpressReviews 8,047

THEY LIE ABOUT SHIPPING, IF YOU ORDER 10 ITEMS, THEY WILL MARK YOUR ORDERS AS SHIPPED BUT SHIP ONLY ONE ITEM. THEY WILL USE TRACKING FOR THAT ONE ITEM THEUY SHIPPED TO ADD IN ALL THE ORDERS, SO ALL ORDERS WILL READ AS DELIVERED JUST TO FIND OUT YOU RECIEVED ONLY ONE ITEM. CUSTOMER SERVICE IS ALMOST NIN EXISTENT AND WILL FRUSTRATE EVEN MORE THAN THE SELLER THEMSELVES.IM TRYING TO FIGHT FOR MY MONEY. ALMOST 400 LOST BUT I WILL FIGHT THEM. STAY AWAY FROM ALIEXPRESS GUYS, KEEP YOUR MONEY

As a customer, who HATES doing shopping offline where I live, from all kinds of reasons (Iwm from Israel), I admit that I've become sort of a real addict to ordering online. ESPECIALLY WHEN IT COMES TO Aliexpress!
I've tried many other well know wesites before, but none of them made me feel so comfortable & safe like Aliexpress! It's began with ordering items from many areas. And it actually strted to work for me very well:-)! The sizes were fit (I'm not a skinny person at all!), almost everything I ordered from the sellers there arrived in the time range. Well packed, many add lil cute gifts to their order... THE PRICES, AS FAR AS I'VE CHECKED VERY THOROGHLY - ARE THE LOWEST FOR MOST ITEMS, AND MOST OF THE SELLERS DON'T EVEN CHARGE WITH ADDITIONAL SHIPPING FEE, OR A REALLY SMALL ONE!
The quality is truly very good, descent! And you're always covered by the A. E team (which is one of the more efficient ones!), to open a dispute, if the item doesn't match its written size, color, damaged, no shipping track, and many more cases.
***In about 1.4 years of contant ordering EVERYTHING from A. E - I've ordered about 350 items ALREADY, GUYS, AND IT'S JUST GONNA GROW:-)! *** I INVITE YOU TO GIVE IT A REAL FAIR TRY & SEE FOR YOURSELF THE REAL WORTH OF IT + ALL THE GREAT COUPONS & EXTRA POINTS YOU GET IN VERY SIMPLE FUN WAYS, OF JUST PRESSING SEVERAL BUTTONS.
A +++ FROM ME TO ALIEXPRESS!

Decided to get Bluetooth headphones for recreational purposes. Delivery on headphones took about a month. Compared to other sites I have reviewed in the past this is a long time. Nonetheless, I received the headphones. The black headphones looked just as advertised. Instructions came with package. However, one Bluetooth headphone was audio functioning. Other headphone would pair to device but would not project any sound. Thus, I messaged vendor to inquire about problem. Vendor messages me back list of instructions, same instructions that came with package. Thus, I told vendor regardless of instructions both headphones fail to play. Vendor never responded back. Two stars were given instead of one star because of design of headphones. Buyer Beware!

I have been using AliExpress for the past two years to buy jewelry supplies for my handmade items and never had a bad experience, maybe one or two missing packages but I always got a refund, you have to keep an eye on the purchase protection so you can open a dispute before the time ends, overall very good experience. I really love the site and the prices but you have to be willing to wait to get your product as it takes several weeks.

First of all, after charging my credit card seller sen me a notification that there is no black color of smartphone anymore (which I bought). Once I agreed to get a blue color instead, they tell me to wait for the delivery, but I never received it. Now, when I tried open a dispute and sent several message - no reaction / no answers for two months. Moreover, now it's written: "you cannot open the dispute, car it's too late" I am very disappointed as this seller is thief

Feedback timing, language barriers and customer service. The window for Feedback is very limited. Limited to the point you may not even have the product in that period. If you have a problem with the seller you will find english is a foreign language. Be Aware if you have any problems with any of the products you will have to navigate a maze to actually speak to anyone on chat only. There is no phone numbers. I even tried the parent companies' website. It will put you back into a endless loop. Once I finally found someone I started to explain my problem and found there is a limit of characters you can use to write anything about 100. If you manage to get something thru to "A"hole on the other side, you will probably not be happy with the response. Mine was a complete smart a$$. One other note, the products look great. At first but they dont last long.

I have ordered a car jump starter in November 2017, still I haven't received the package and I have opened a dispute about this. The seller refused to give the refund and then I have contacted the customer service, it was really annoying. The customer service representative really didn't care about my concerns. I recommend you all not to buy anything from them. Because they don't care about the buyers concerns. Maybe this online store is good for sellers

Bought this as a Christmas gift and arrived with defective zipper. Seller kept asking me what was the problem over and over again and would say `"what is your advice" and finally said "I don't know how to do" even after receiving photos of defective product as he requested them. Since then, I've been in touch with at least eight staff members at Ali Express who said they we're sorry, they were concerned and cared and understood how I felt and that they would take care of this and keep me informed. They were going to contact the seller. Believe me I was never informed. I always need to contact them again again and again and repeat repeat and repeat the same thing over and over. Just a bunch of lies. Until today, it still hasn't been solved. I just need a refund and that's it. Very disappointed.

I ordered a solar inverter a long time a go on summer last year 2017 and waited for the inverted for long time to arrive and never arrived I ask for refund and AliExpress employee name lue and angela which I never hear a Asian woman name angela but anyway they told me that I need to open a dispute to get my money back but never happened well that company is a bunch of BS that I find out that those positive reviews that they got are created by then and no by customers. In rating a give then negative 120 %.