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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Today my purchase from Gil's Book Loft and Alibris arrived safely in New Zealand. It was very well packaged for its lengthy journey and the book itself was in Near Fine condition as described which was also very pleasing. The Alibris Customer Service Team too provided Excellent Service when a few days ago I replied to their 'Have you received your order yet' query - 'No, not yet'. Their investigation was prompt, informative and reassuring for which I was most grateful. My book was delivered less than 24 hours afterwards. This is much appreciated by a happy repeat customer. Thank you all.
Alibris is always a reliable way for me to get books without paying full price- the perfect in between from full price and library.
Easy to find books, format and edition year are always precisely specified, thank you!
Shipping's expensive.
Too much pressure to sign up for coupons (e.g. Marketing emails a. K. a. Spam)
Fast and good
And you could find the book I requested
I searched many other places.
Thank you
My shopping with alibris has always been excellent
Delivery scheduled by July 24. Tracking showed a delivery attempt to customs agent July 13, with next attempt the next business day, but this was never updated. I kept checking, but no new information until the parcel arrived July 31.
Alibris kindly reached out to me. I appreciated their swift response.
Went smoothly from start to finish. Very satisfied with the entire experience :))
Very easy to navigate. Hoping delivery and quality come just as good
I Only have one thing that could be improved is editing info, i.e. Addresses, card info...
You had he book I wanted at a good price. I do not like having to enter 50 characters just to satisfy you. It is irritating.
Positive. What else can I say. OK. I'm trying to give you company a positive review and yet I can get past the window because I have to type in 50 characters. I find that irritating as hell.
Always a pleasure, always hassle free. And so much to browse
When looking for the best price on books, this is the place to go to.
Always happy to support Alibris... Familiarity, with a product that delivers excellence. Been a shopper here for years, and will continue to keep my contact with this brand...
The only thing that annoyed me is the shipping being twice the cost of the book. I hope the postage on my book says $4.99 or I want a refund of the difference.
Perfect condition and the best price I've ever seen for "Volume VI: The Ironhead Sportster/ 1957 TO 1985 "
Very satisfied, thank you!
I have used Alibris for both business and personal searches/purchases over
Many years, and have never had a problem with any aspect of their operation.
Alibris is the most user-friendly, well-designed and reliable site I know of. PLEASE don't improve it.
Great website and great inventory, i enjoy shopping with alibris.
My order was processed and sent to me in a matter of days! Very professional! Very quick!
Really love the selection & consolidated shipping feature.
Great database of used books at very reasonable prices. Love the cart app
I didnt get the discount sent to me in the email. Clicked on the supplied link and followed instructions, but no discount ever showed up.
It appears I bought a book in relatively new condition according to the seller.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members