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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Was super easy to search and lots of choices provided. Appreciate access to older titles as well as current.
So easy to find books & music and all descriptions accurate.
My first experience buying on Alibris was quick, well-organized and very clear. My book arrived just slightly outside of the expected delivery time, but I'm in Canada, so that's not a surprise. Nicely designed website, as well; thumbs up!
Always a great experience with Alibris. Fantastic selection of classical music and an easy-to-navigate website. Love the price range too. I've purchased many a used CD through Alibris for $5.00 or less, never a quality issue. Alibris is indispensable to me!
Always a great experience shopping for classical music with Alibris! It's my happy place.
Wonderful experience
Easy to use web site and timely information
Easy access and user friendly format
I had a really chill time with Alibris, as always. I go out of my way to try to line up multiple books from the same vendor, to keep the shipping process extra easy, but they're a great site for buying cheap copies of books, and sometimes I get the added benefit of getting copies that have mark-up in them already (which I love!)
Fairly simple, one caution--if you have ever shipped to a different address, DOUBLE CHECK before hitting "Place my order" It should have your home or common address on default, unless changed, it will ship to a recent address
Pretty reliable source for me, especially when compared to the alternative sellers.
I have used alibris before because they have always been of great service. The sellers are great, prices and easy to find the books.
The website was easy to navigate. The books were easy to order and were delivered when expected. I appreciate that there are so many options regarding price and quality for each book so that I can have so much choice about the product I am receiving. I will continue to use this site for all of my future book purchases.
You said free shipping through Sunday yet I was charged shipping
I always find what I am looking for. The merchandise always arrives in good condition.
I am a returning customer because I can always find what I want. It is easy to shop the website. I have never been disappointed with my purchases.
I live in the middle east so importing books is not an easy thing for me to do. Alibris gives the option to do it in an easy and affordable way. Would highly recommend
Everything was straightforward, smooth, and user friendly.
I received a galley proof of the book, which included a table of contents on the left side of the book in all capital letters. The body of the book was in two columns like a newsletter. The aesthetics of the book made it unpleasant to the eye, let alone to read. On top of that, I had to pay postage to receive it and to return it. What a rip off when the seller knew s/he was sending an inferior product. I would have gotten just as good of a deal from another website.
Love the products. But the bra did not replace wired bra as well as I had hoped.
All 5 stars. The book was rated as "Good" condition and it was in excellent condition. I ordered a similar book from Half Price and literally 1/3 of the book lost it's pages. That's why I tried Alibris and I am very satisfied.
Easy search and checkout! I was able to find my books, select the sellers, and pay within 5 minutes-lovely online shopping experience.
Seamless without problems. €€€€€€€€
$$$$$$$$$$$$$$$$$$
It was easy to order because i have an account, my cc is on file and there was little i had to do
Simple
Straight forward
Quick enough! ;)
Today my purchase from Gil's Book Loft and Alibris arrived safely in New Zealand. It was very well packaged for its lengthy journey and the book itself was in Near Fine condition as described which was also very pleasing. The Alibris Customer Service Team too provided Excellent Service when a few days ago I replied to their 'Have you received your order yet' query - 'No, not yet'. Their investigation was prompt, informative and reassuring for which I was most grateful. My book was delivered less than 24 hours afterwards. This is much appreciated by a happy repeat customer. Thank you all.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.