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AlibrisReviews 107,081

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
921
value
10,955
shipping
10,945
quality
10,939
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Was super easy to search and lots of choices provided
August 12, 2024
Updated review

Was super easy to search and lots of choices provided. Appreciate access to older titles as well as current.

Date of experience: August 2, 2024

So easy to find books & music and all descriptions...
February 26, 2022
Previous review

So easy to find books & music and all descriptions accurate.

Date of experience: February 26, 2022
Canada
1 review
0 helpful votes
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A good experience
August 12, 2024

My first experience buying on Alibris was quick, well-organized and very clear. My book arrived just slightly outside of the expected delivery time, but I'm in Canada, so that's not a surprise. Nicely designed website, as well; thumbs up!

Date of experience: August 2, 2024
Florida
1 review
0 helpful votes
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Always a great experience with Alibris
August 12, 2024
Updated review

Always a great experience with Alibris. Fantastic selection of classical music and an easy-to-navigate website. Love the price range too. I've purchased many a used CD through Alibris for $5.00 or less, never a quality issue. Alibris is indispensable to me!

Date of experience: August 2, 2024

Always a great experience shopping for classical music...
September 1, 2023
Previous review

Always a great experience shopping for classical music with Alibris! It's my happy place.

Date of experience: September 1, 2023
Maryland
1 review
0 helpful votes
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Great delivery and fast response
August 12, 2024
Updated review

Wonderful experience
Easy to use web site and timely information

Date of experience: August 2, 2024

Easy access and user friendly format
January 22, 2024
Previous review

Easy access and user friendly format

Date of experience: January 22, 2024
Illinois
1 review
0 helpful votes
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Always love buying from Alibris
August 12, 2024

I had a really chill time with Alibris, as always. I go out of my way to try to line up multiple books from the same vendor, to keep the shipping process extra easy, but they're a great site for buying cheap copies of books, and sometimes I get the added benefit of getting copies that have mark-up in them already (which I love!)

Date of experience: August 2, 2024
Georgia
1 review
0 helpful votes
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Fairly simple, one caution--if you have ever shipped...
August 12, 2024
Updated review

Fairly simple, one caution--if you have ever shipped to a different address, DOUBLE CHECK before hitting "Place my order" It should have your home or common address on default, unless changed, it will ship to a recent address

Date of experience: August 2, 2024

Pretty reliable source for me, especially when compared to the alternative sellers.

Date of experience: April 17, 2024
Puerto Rico
1 review
0 helpful votes
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Used books
August 12, 2024

I have used alibris before because they have always been of great service. The sellers are great, prices and easy to find the books.

Date of experience: August 2, 2024
Massachusetts
1 review
0 helpful votes
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The website was easy to navigate. The books were easy to order and were delivered when expected. I appreciate that there are so many options regarding price and quality for each book so that I can have so much choice about the product I am receiving. I will continue to use this site for all of my future book purchases.

Date of experience: August 2, 2024
Ohio
1 review
0 helpful votes
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You said free shipping through Sunday yet I was charged shipping

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2024
South Carolina
1 review
0 helpful votes
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I always find what I am looking for
August 12, 2024
Updated review

I always find what I am looking for. The merchandise always arrives in good condition.

Date of experience: August 2, 2024

I am a returning customer because I can always find...
May 24, 2024
Previous review

I am a returning customer because I can always find what I want. It is easy to shop the website. I have never been disappointed with my purchases.

Date of experience: May 14, 2024
AE
1 review
0 helpful votes
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Would highly recommend
August 12, 2024

I live in the middle east so importing books is not an easy thing for me to do. Alibris gives the option to do it in an easy and affordable way. Would highly recommend

Date of experience: August 2, 2024
Alabama
1 review
0 helpful votes
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Everything was straightforward, smooth, and user friendly.

Date of experience: August 2, 2024
Oklahoma
1 review
0 helpful votes
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Fast
August 12, 2024

Fast shipping of good quality hb book. I always look for used books before just ordering new.

Date of experience: August 2, 2024
Georgia
1 review
0 helpful votes
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Costly Disappointment
August 12, 2024

I received a galley proof of the book, which included a table of contents on the left side of the book in all capital letters. The body of the book was in two columns like a newsletter. The aesthetics of the book made it unpleasant to the eye, let alone to read. On top of that, I had to pay postage to receive it and to return it. What a rip off when the seller knew s/he was sending an inferior product. I would have gotten just as good of a deal from another website.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2024
Florida
1 review
0 helpful votes
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Quality product.
August 12, 2024

Love the products. But the bra did not replace wired bra as well as I had hoped.

Date of experience: August 2, 2024
Oregon
1 review
0 helpful votes
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Better than Half Price books
August 11, 2024

All 5 stars. The book was rated as "Good" condition and it was in excellent condition. I ordered a similar book from Half Price and literally 1/3 of the book lost it's pages. That's why I tried Alibris and I am very satisfied.

Date of experience: August 1, 2024
Oregon
1 review
0 helpful votes
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Easy search and checkout!
August 11, 2024

Easy search and checkout! I was able to find my books, select the sellers, and pay within 5 minutes-lovely online shopping experience.

Date of experience: August 1, 2024
Colorado
2 reviews
0 helpful votes
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Seamless without problems. €€€€€€€€
$$$$$$$$$$$$$$$$$$

Date of experience: August 1, 2024
Washington
1 review
0 helpful votes
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It was easy to order because i have an account, my...
August 11, 2024
Updated review

It was easy to order because i have an account, my cc is on file and there was little i had to do

Date of experience: August 1, 2024

Simplestraight forwardquick enough!
February 17, 2021
Previous review

Simple
Straight forward
Quick enough! ;)

Date of experience: February 17, 2021
New Zealand
1 review
0 helpful votes
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Today my purchase from Gil's Book Loft and Alibris arrived safely in New Zealand. It was very well packaged for its lengthy journey and the book itself was in Near Fine condition as described which was also very pleasing. The Alibris Customer Service Team too provided Excellent Service when a few days ago I replied to their 'Have you received your order yet' query - 'No, not yet'. Their investigation was prompt, informative and reassuring for which I was most grateful. My book was delivered less than 24 hours afterwards. This is much appreciated by a happy repeat customer. Thank you all.

Date of experience: August 1, 2024