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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Good product and timely manner. Very pleased when I use Alibris
When Amazon is too expensive I look on here and find great deals.
It was very simple to searching, they have a huge selection and variety
Great price! The book was in very good condition (matched description online) and received timely.
Easy and quick but shipping costs are too high. I would recommend you but people I know are not willing to spend money on shipping.
Yippee-ki-yay, mother-father. I'm only writing this tripe because I have to!
I'm never given to option to use my discount code. I receive your emails with the info but there's never a place to enter it when checking out.
Good selection and service! I believe that says it all!1
The checkout process was fast and efficient. Alibris had all the books I wanted.
I find myself returning to Alibris with relief after a time when my computer had shut me out. I feel that I am dealing with people whose values don't conflict with mine.
Love your prices🌹you have a great variety of old and new books.
I like this site for finding old books; easy to navigate through!
Your system would not let me update the billing address, so i had to enter a new card
Smooth transaction. Have used before and had a good experience.
I have bought second hand books before but not as dirty or marked up as the book I received. I have yet to start reading as I need gloves.
Great price, easy checkout. Alibris has books the other used sites don't have.
Really easy to find high quality used books, ordering is easy, and shipping is reasonable.
This service has been reliable for many years, and I almost always find what I'm looking for at a good price, with reasonable shipping fees
Easy to find titles relating to subject searched: turquoise
Thanks for keeping me informed as to status of this re-order.
I learned to go to one seller when reading a series. When you order from four different places, you don't know which will arrive first.
Well, I found these four at one place, and it is rated highly on the Alibris website. The fact that I am paying 3 times the amount for shipping than I paid for the books...well, that can't be helped.
Was super easy to search and lots of choices provided. Appreciate access to older titles as well as current.
So easy to find books & music and all descriptions accurate.
My first experience buying on Alibris was quick, well-organized and very clear. My book arrived just slightly outside of the expected delivery time, but I'm in Canada, so that's not a surprise. Nicely designed website, as well; thumbs up!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.