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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Well,on line steps were clear to order.anxious to receive my book.
Great website and saved $ over buying from the big A. I found every book I needed.
Your charges for shipping shocked me because they were so high! In the future I will deal with other used book sites who rarely charge that much!
Website worked cleanly, but shipping costs more than the book itself!
Easy to find books. Wish seller would combine shipping costs into 1 fee.
Overall positive experience. Shipping was a bit slower, but for the price it was great. The used book was in excellent condition.
Love it! I've long wanted to get this astrology book! It's well-respected by astrologers! Thank you!
Website as easy to use as I could possibly want; choices are great; information is succinct but sufficient.
Love getting books from you! I have always enjoyed hunting for good books to read here
Well I surfed the web for the book I wanted cause I really didn't want to pay what Amazon and others were charging and I stumbled across this website. The price for the book was pretty pleasing, the total amount was, well I don't know how much it costs to mail a book so I cannot say if I was good or not. I do think it took a bit of time more than I expected especially from Colorado to California, but it is what it is. Over all I got the book, in excellent condition, very pleased with it, so I'm satisfied with my purchase.
Easy to use and understand.
I truly haven't much to add to my first statement..
Quick, easy, painless. I always find what I'm looking for! Thank you!
Few of the books I searched for came up by title even when I added author and publisher, and tried the advanced search as well. When I typed in ISBN, then many copies came up. Plus shipping is very high priced.
It fun checking all the options for books, music etc. You have so many tantalizing and interesting choices --- a great selection.
I found the orders in good condition and promptly received.
I've always had good experiences with alibris.com that's why I keep coming back
It's so easy to get the most random books instantly on your website, so quickly shipped and a very reasonable prices.
I'm an Alibris addict, proud to say, it's a health thing to be able to shop so easily
It was seamless. Such a wonderful experience. Would recommend to anyone
Easy to navigate the website and check out was a breeze, Thank you.
Easy to navigate and complete purchase.
I found a recent scholarly book released from a college library virtually untouched for 20% of its selling pricee.
Good product and timely manner. Very pleased when I use Alibris
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.