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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Really love the selection & consolidated shipping feature.
Great database of used books at very reasonable prices. Love the cart app
I didnt get the discount sent to me in the email. Clicked on the supplied link and followed instructions, but no discount ever showed up.
It appears I bought a book in relatively new condition according to the seller.
I wasn't happy with several coupon codes. One expired today, but it said it was already expired. Another said it expired in 4 days, but it said expired. August said $4 off, but it only offered $2.
The books that I ordered were as described. That is always a plus!
Neutral. I wish I had just purchased new. The item that was missing, I had to purchase separately, and with the separate purchase and the purchase of your book, I ended up spending more than if I had paid for this book brand new. I will not shop here again.
It would be great if it was easier to see if all the books you want can come from the same bookstore.
I wish it was easier to find if all the books I want were available at the same bookstore!
For years Alibis has been almost my sole source of books. No need to change!
I don't know what I would do without you! You are not just my favorite book store, you are my lifeline to good books! Thank you!
Reliable website and clear information and a sense that there is a very wide scope involved in this books dealer
First time ordering. Received my purchase in timely manner and will consider ordering with you again
Easy and straightforward shopping experience. Will update when I've received the book.
Great selection and prices. I appreciate that books in cart from same seller are automatically aggregated.
The book description was accurate, and the book came quickly.
I found what I wanted in great condition. Thanks.
I suggest alibris to all of my reading friends! I am never disappointed with the merchandise I receive.
Great products for great prices! I recommend Alibris to many of my friends and acquaintances.
Easy to find the books we needed for courses at a fraction of the cost
The shipping amount billed was higher than the amount shown on the product page. Specifically, standard rate was shown as $3.98 but after adding the book to my cart and paying, the standard rate appeared as $4.99
My computer crashed for some reason when I first tried to order my book, but later today I was able to complete the order. Thanks.
This was good, but some of the shipping amounts were ridiculous, so I didn't get the products I wanted.
Except that you didn't accept my email, (as an old customer). I straightened it out by signing in as a new customer and you found me with that same email that your sign in message said was unacceptable. Other than that it's smooth page to page searching and completing an order. Besides I love books and DVDs and will probably go searching some more.
You had the book, the price was right. You're not Amazon! That's all I need.
When I buy books online, I always buy them from Alibris.
Good selection. Excellent prices. Website easy to navigate.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.