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AlibrisReviews 107,088

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
922
value
10,960
shipping
10,950
quality
10,944
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Really love the selection & consolidated shipping feature
August 11, 2024
Updated review

Really love the selection & consolidated shipping feature.

Date of experience: August 1, 2024

Great database of used books at very reasonable prices
December 20, 2023
Previous review

Great database of used books at very reasonable prices. Love the cart app

Date of experience: December 20, 2023
Missouri
1 review
0 helpful votes
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I didnt get the discount sent to me in the email. Clicked on the supplied link and followed instructions, but no discount ever showed up.

Date of experience: August 1, 2024
Kansas
1 review
0 helpful votes
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It appears I bought a book in relatively new condition according to the seller.

Date of experience: August 1, 2024
Kentucky
2 reviews
0 helpful votes
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I wasn't happy with several coupon codes
August 11, 2024
Updated review

I wasn't happy with several coupon codes. One expired today, but it said it was already expired. Another said it expired in 4 days, but it said expired. August said $4 off, but it only offered $2.

Date of experience: August 1, 2024

The books that I ordered were as described. That is always a plus!

Date of experience: March 28, 2024
Massachusetts
1 review
0 helpful votes
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Neutral. I wish I had just purchased new. The item that was missing, I had to purchase separately, and with the separate purchase and the purchase of your book, I ended up spending more than if I had paid for this book brand new. I will not shop here again.

Date of experience: August 1, 2024
California
1 review
0 helpful votes
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It would be great if it was easier to see if all the books you want can come from the same bookstore.

Date of experience: August 1, 2024

I wish it was easier to find if all the books I want...
April 8, 2024
Previous review

I wish it was easier to find if all the books I want were available at the same bookstore!

Date of experience: March 29, 2024
Tennessee
1 review
0 helpful votes
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Can't say enough good things!
August 11, 2024
Updated review

For years Alibis has been almost my sole source of books. No need to change!

Date of experience: August 1, 2024

I don't know what I would do without you!
February 5, 2023
Previous review

I don't know what I would do without you! You are not just my favorite book store, you are my lifeline to good books! Thank you!

Date of experience: February 5, 2023
California
3 reviews
0 helpful votes
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Reliable website and clear information and a sense that there is a very wide scope involved in this books dealer

Date of experience: August 1, 2024
Kentucky
2 reviews
0 helpful votes
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Great Value
August 11, 2024

First time ordering. Received my purchase in timely manner and will consider ordering with you again

Date of experience: August 1, 2024
California
2 reviews
0 helpful votes
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Easy and straightforward shopping experience. Will update when I've received the book.

Date of experience: August 1, 2024
Kentucky
1 review
0 helpful votes
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Great selection and prices
August 11, 2024

Great selection and prices. I appreciate that books in cart from same seller are automatically aggregated.

Date of experience: August 1, 2024
Washington
1 review
0 helpful votes
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As always, pleased with Alibris
August 11, 2024
Updated review

The book description was accurate, and the book came quickly.

Date of experience: August 1, 2024

I found what I wanted in great condition
January 29, 2024
Previous review

I found what I wanted in great condition. Thanks.

Date of experience: January 29, 2024
Missouri
2 reviews
0 helpful votes
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I suggest alibris to all of my reading friends!
August 11, 2024
Updated review

I suggest alibris to all of my reading friends! I am never disappointed with the merchandise I receive.

Date of experience: August 1, 2024

Great products for great prices!
December 7, 2023
Previous review

Great products for great prices! I recommend Alibris to many of my friends and acquaintances.

Date of experience: December 7, 2023
New York
1 review
0 helpful votes
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Easy to find the books we needed for courses at a fraction of the cost

Date of experience: August 1, 2024
New Jersey
1 review
0 helpful votes
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The shipping amount billed was higher than the amount shown on the product page. Specifically, standard rate was shown as $3.98 but after adding the book to my cart and paying, the standard rate appeared as $4.99

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2024
Tennessee
1 review
0 helpful votes
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My computer crashed for some reason when I first tried to order my book, but later today I was able to complete the order. Thanks.

Date of experience: July 31, 2024
Hong Kong
1 review
0 helpful votes
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A reasonable experience.
August 10, 2024

This was good, but some of the shipping amounts were ridiculous, so I didn't get the products I wanted.

Date of experience: July 31, 2024
California
1 review
0 helpful votes
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Except that you didn't accept my email, (as an old customer). I straightened it out by signing in as a new customer and you found me with that same email that your sign in message said was unacceptable. Other than that it's smooth page to page searching and completing an order. Besides I love books and DVDs and will probably go searching some more.

Date of experience: July 31, 2024
New Jersey
3 reviews
0 helpful votes
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You had the book, the price was right. You're not Amazon! That's all I need.
When I buy books online, I always buy them from Alibris.

Date of experience: July 31, 2024
New York
1 review
0 helpful votes
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Good selection
August 10, 2024

Good selection. Excellent prices. Website easy to navigate.

Date of experience: July 31, 2024