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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Alibris had so many of the books that I was looking for at prices that I can afford.
I'm so happy with my purchase! Fast delivery, and the book looks brand new! Thank you so much!
Good. Very good. Quite good. Pretty good. Rather good. Good.
There was a delay in the delivery of my book. It took 3 weeks in all - and about 2 weeks after the date they projected it to arrive. The customer service at Alibris was great - they were very attentive and supportive. The problem seemed to be with the USPS.
Michael B. From Alibris reached out to me to explain why i had to purchase the book 3 times because their seller did not update their inventory. I understand that (and i did eventually receive the book!) i am not placing the blame for this on alibris (a service i enjoy using); I just wish the sellers could update their inventory in real time. Seems like this could be easily automated.
The physical condition of the book went beyond my expectation. So happy to receive a copy that was in pristine state.
Great price; quick service; great quality! Would use again for future purchases.
I worked with Richard, who was quick to respond and very helpful. I received my books in less than a week, even though they were sent from England to the US. Very happy with this transaction.
Easy to find, easy to order! Hoping the 5 star rating takes me all the way thru delivery! Would recommend
Received my book on time, it was in better condition than described and super low priced!
Fast and efficient. I found it blessedly easy to place this order.
It took me a while to figure out how to pick which used copy, as I was trying to use the same source, and maybe get the books faster.
Too soon, because my shopping experience INCLUDES getting what I ordered as advertised by Alibris' system.
Have to wait for delivery for 5 stars
Great, been using them for years, and will continue to do so!
I am very pleased with the purchases I made for the past years and I always look in Alibris before any other online bookstore
I always find the books in excellent conditions and way less expensive than in the library store.
Always a pleasure doing business with you, fast and reliable service.
No problems.l placed order, got confirmation & projected arrival time. Only issue was after a week it didn't show order going anywhere. I contacted them, they gave me an update and I received it,
All the books I bought came securely packed and littleto no worse for wear and at a decent price.
I can usually find on alibris what I can't find elsewhere! Prices are good and the descriptions of condition are accurate.
I expect and receive great service from alibris!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members