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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Everything was easy. Typed in what I was looking for. Pops right up, price & condition are right there. There's even an option to review your book before purchase. Thank you.!
I've used Alibris for years and have always had a positive experience.
First time on this site. Still getting used to picking sellers.
I am not wanting to do this review, but keep getting emails to confirm that I received my purchase. That leads to this review.
It was very easy to find what I was looking for. The price is affordable.
Easy order.
Pricey shipping compared with Amazon, but I went with you because you're NOT Amazon.;^)
Hope to receive it sooner than later. Thank you.
I love Alibris. I can find anything I want on your website. And I am never disappointed in the condition of the books I receive. Thank you.
Sweet!I was able to quickly check for books and order. No problem at any time.
Got what I wanted, on time and at a fair price. What else is there?
The order process was simple. The book arrived promptly and was in good condition.
The books I wanted were available and easy to order.
Relatively easy shopping on internet and finding what you may be looking for. Good pricing on new and like new
They had exactly what I was looking for. It was fast and easy.
First time shopper here. Trying a new place. Looking forward to see the results
Takes too much time. Realymaking me enter more characters is a further waster of my time.
I purchased a book from this particular seller, because they are in the same state that I live in, so I expected the book within a few days, They only take packages to the post office on the weekends. I would have liked to know that when I made my purchase.
)on time service. Got everything on time and in good conditions.
I was browsing for a particular DVD one morning, found the listing here at the most reasonable price compared to everywhere else
My experience was pleasant. I received my purchase in a timely manner.
Compared to the price on Amazon, what I paid here for this barely used book allowed me to share with a friend at an affordable price!
Ordering was simple and love I could use PayPal! It's so convenient!
Book came as described. Quickly. Good price. Perfect condition
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.