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AlibrisReviews 107,052

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
920
value
10,934
shipping
10,924
quality
10,918
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
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Easy to navigate and prices are great for college students that support themselves.

Date of experience: August 5, 2024
Tennessee
3 reviews
0 helpful votes
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Easy to navigate this site...
August 15, 2024

Easy to navigate this site...
Will be back,,
My new book store,...

Date of experience: August 5, 2024
Puerto Rico
1 review
0 helpful votes
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Textbooks and good reading material always at affordable prices.

Date of experience: August 5, 2024

Great services, can safe $$$ in books for school,...
June 23, 2024
Previous review

Great services, can safe $$$ in books for school, University and personal use

Date of experience: June 13, 2024
New York
1 review
0 helpful votes
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Yes, I received my order.
August 15, 2024

Alibris has emailed me twice now, so yes, to confirm, Yes, I received my order.

Date of experience: August 5, 2024
Arizona
1 review
0 helpful votes
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Very usable, quick and a surprise for me, a new user, and a cautious buyer.

Date of experience: August 5, 2024
Pennsylvania
1 review
0 helpful votes
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Very easy ordering on the website
August 15, 2024

Very easy ordering on the website. I look forward to receiving my book!

Date of experience: August 5, 2024
New York
1 review
0 helpful votes
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A good experience, as always. Books are not expensive, and the time of delivery is usually, quite good. First book I got from Alibris cost me about $6-$7 less, than if I bought it from Amazon.

Date of experience: August 5, 2024
Massachusetts
1 review
0 helpful votes
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I have never been able to use a coupon
August 15, 2024
Updated review

I have never been able to use a coupon. I try my best to order from the same seller and still pay the shipping cost for each book. We know that media mail is not that expensive and also that when you send 2 books together you don't pay separate mailing charges.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 5, 2024

Your shipping charges are exorbitant
May 7, 2024
Previous review

Your shipping charges are exorbitant

Date of experience: April 26, 2024
Canada
1 review
0 helpful votes
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Purchase went smoothly
August 15, 2024

I got the book that I wanted. NO complaints. I don't want to write a review.

Date of experience: August 5, 2024
Colorado
1 review
0 helpful votes
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Great
August 15, 2024

The book was in great condition and as always the service was a amazing. You all are the best

Date of experience: August 5, 2024
Minnesota
1 review
0 helpful votes
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I would recommend looking on the Alibris website when you want/need a book. All my orders have been fine. The only problem is that the shipping is sometimes as much as the books. But overall, it's a great resource.

Date of experience: August 5, 2024

Easy to find books
May 10, 2024
Previous review

Easy to find books. Good deals.

Date of experience: April 30, 2024
Virginia
1 review
0 helpful votes
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Frustrating cart experience
August 15, 2024

Whatever unique system you use to prevent multiple people from ordering the same exact item / allow product reservation is very frustrating and archaic. If I add something to my cart before signing in, and then I sign in, it's gone and i cannot find the item on the product page until whatever temporary cart expires, which sometimes is the next day. You really need to fix this.

Date of experience: August 5, 2024
Illinois
1 review
0 helpful votes
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It was good
August 15, 2024

I visited the site, selected a few products, purchased them and then received them in the mail.

Date of experience: August 5, 2024
New Jersey
2 reviews
0 helpful votes
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I found Alibris when using Google search for a book I needed. The website was easy to navigate. I found what I was looking for at a great price.

Date of experience: August 5, 2024
Michigan
1 review
0 helpful votes
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Love being able to read used, good books so much cheaper than buying new price.

Date of experience: August 5, 2024
New York
2 reviews
0 helpful votes
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Poorly rated book
August 15, 2024

Received a book rated as "Good," but was a mess and should have been rated "Acceptable" at best; thus, I rejected it and received a credit.

Date of experience: August 5, 2024
California
1 review
0 helpful votes
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Fairly priced cd
August 15, 2024

I bought a Cd and it was delivered on time without any problems

Date of experience: August 5, 2024
California
1 review
0 helpful votes
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Chose PayPal, but I didn't see the shipping charge...
August 15, 2024
Updated review

Chose PayPal, but I didn't see the shipping charge added until after returning to Alibris. Was surprised and hoped I'd qualified for free shipping. Otherwise, fine. Thanks!

Date of experience: August 5, 2024

Fast and easy transaction for a good used book
March 31, 2024
Previous review

Fast and easy transaction for a good used book. Thanks so much!

Date of experience: March 21, 2024
New York
1 review
0 helpful votes
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Fast easy service and good prices
August 15, 2024

Fast easy service and good prices. I would use aLibris again.

Date of experience: August 5, 2024
Ohio
1 review
0 helpful votes
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Everything was easy
August 15, 2024
Updated review

Everything was easy. Typed in what I was looking for. Pops right up, price & condition are right there. There's even an option to review your book before purchase. Thank you.!

Date of experience: August 5, 2024

Thank you very much
March 30, 2024
Previous review

Thank you very much

Date of experience: March 20, 2024