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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The received book was in the same condition as advertised. Since the book is somewhat hard to find, the price was fair market value. Delivery time was less than the seller's estimate.
I didn't pick the more expensive shipping so times were a mystery to me. But the book was as ordered and perfect. Great price too.
Barbara me gusta el servicio muy comodo es una muy buena experiencia
Quick and easy. I LOVE alibris, and I have used it many times in the past with the greatest satisfaction.
I use alibris so very often, also so easy.
I have ordered from Alibris several times over the past year and have always been very happy with my order. I have bought books, DVDs, and CDs! Alibris rules!
The website usually has what I'm looking for as well as a variety of choices.
User friendly; rec'd my book in a timely manner. I have ordered other times and will continue to use this service. Thank you.
Very user friendly, easy to update payent information and easy to place order.
I love shopping at this store! I never have any problems with any of the sellers. I highly recommend this store. Thanks so much for being the site that offers the best merchandise for the best prices!
I love this site for buying used books! They have always been reliable and send great material. Thank you!
I am pleased with the excellent condition of the book I received. Shipment was easy and fast! I will definitely order from Alibris again!
I don't buy often, so I love the option of not having to register with password. Fast and easy.
The book was received fast and a good conditions. Excellent seller and fast delivery.
Book shipped quickly and the condition is as described. Reasonably priced
I was great and it was reasonable price and it was shipped and it arrived on time
The entire experience was seamless. I'm pleased from stem to stern.
Always good service with Alibris, very fast and the price is great.
Quick and easy checkout, great prices, and I don't have to give my $$$ to Jeff Bezos!
Alibris' prices are much lower than other sellers, and the threshold for free shipping is lower too. Shipping was timely, and my books were fine for the most part. I'd buy here again.
Good selection,fair prices and shipping charges are reasonable...
Good service for the entire process. Thank you
We would use the vendor again.
Always reliable. Book conditions are excellent. Thank you for the savings!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.