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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Ordering was very smooth; website is very easy to navigate.
Website is clear and easy to navigate, with quick response. All info relevant to the product and sale are clearly shown.
I always find what I'm looking for, and the options and prices are great!
I can find older books and authors excellent website thank you Ms Kathy oakes
The app showed an error the first time. Had to come in the next day to place it again.
Easy to find great books at great prices. This website is a great store.
Fine except for the sneaky automatic agreement embedded in the final order screen approval
I like being able to find a variety of books available. Also, when I find the title, there are many places that carry the book at many levels of cost.
Easy to search and lots of sources for books.There are also various kinds of editions.
Most of the books were OK. Three had all sorts of writing in them on many pages. I didnt realize I was getting a workbook that was already completed in a few sections. One even has pink jelly on EVERY page and the pages were all stuck together.
I received my book in perfect condition, knowing that it was used
Quick, easy to use, straightforward to apply coupons, and account creation on the fly. Painless website experience overall.
Alibris and affiliate sellers are accurate in description of product and quick on delivery.
I ordered a used book and it arrived as promised. But the packaging allowed some water to get into the product, so some pages were wet.
Quick, easy and clear. Alibris is a go-to service for used books for us.
Alibris projects an image of personal serving ensuring the customer's order is met with convenience with information up front.
It was easy and the price was good. I like being able to get free shipping
Love this site! Easy to navigate and I have ordered from the site before.
Site effectively aggregates resellers, good search tool, and orders were fulfilled in a timely manner.
I love Alibris, because the prices are great, choices excellent and service is fast.
First time used. Absolutely no problems. Would definitely use it again
I have purchased books from Alibris before. Usually books that have been hard to find, and I always find a very good price on them.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.