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AlibrisReviews 107,038

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
919
value
10,927
shipping
10,917
quality
10,911
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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When I can't find a book I am looking for this is the...
August 16, 2024
Updated review

When I can't find a book I am looking for this is the first place I looked. The prices are nice.

Date of experience: August 6, 2024

I find books at a reasonable price
July 30, 2023
Previous review

I find books at a reasonable price. I like the selection I can find on the website.

Date of experience: July 30, 2023
California
1 review
0 helpful votes
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Excellent
August 16, 2024
Updated review

Excellent. Easy. A great selection. Love this site. So easy to navigate.

Date of experience: August 6, 2024

Excellent
August 6, 2023
Previous review

Excellent.

Date of experience: August 6, 2023
Kentucky
1 review
0 helpful votes
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2 books damaged
August 16, 2024

2 books had spine damage; rated very good; no response from HPB emails; received refund from Alibris. Did not have to return books; good customer service!

Date of experience: August 6, 2024
Ohio
1 review
0 helpful votes
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Hard to find but Alibris had it!
August 16, 2024

I looked everywhere for The Dead and the Living and was able to locate it at Alibris. It was in excellent condition! I am very happy with Alibis and my order!

Date of experience: August 6, 2024
Massachusetts
2 reviews
0 helpful votes
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Easy for me to use and an excellent price
August 16, 2024
Updated review

Easy for me to use and an excellent price. Will use in the future.

Date of experience: August 6, 2024

Very smooth
November 4, 2023
Previous review

Very smooth

Date of experience: November 4, 2023
Massachusetts
1 review
0 helpful votes
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Easy, very good
August 16, 2024
Updated review

Easy, very good. Not happy right now making me fill this out plese send me the book i just bought or i will write a review that you will regret i own a business too and i would never ask a custumer to write a 50 charter review. Paul

Date of experience: August 6, 2024

Wow, wow, wow, wow
September 10, 2021
Previous review

Wow, wow, wow, wow

Date of experience: September 10, 2021
New Hampshire
1 review
0 helpful votes
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I TRIED TO EDIT MY ORDER
August 16, 2024

I TRIED TO EDIT MY ORDER. I WANT ONLY COPY OF THE BOOK BUT THE EDIT DID NOT WORK... I DO NOT WANT TWO. HOW MAY THE ORDER BE EDITED?

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 6, 2024
California
1 review
0 helpful votes
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Alibris is easy to use
August 16, 2024

Alibris is easy to use. And I like that there are online bookstores --alternatives to Amazon.

Date of experience: August 6, 2024
Pennsylvania
1 review
0 helpful votes
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Great finds
August 16, 2024

I almost always find what I'm looking for. And the price is always right!

Date of experience: August 6, 2024
California
2 reviews
0 helpful votes
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Never saw the chance to use the code ICONIC -?Maybe...
August 16, 2024
Updated review

Never saw the chance to use the code ICONIC -?Maybe it was because my order went over $35 BUT that included shipping fees?

Date of experience: August 6, 2024

Great selection
December 19, 2022
Previous review

Great selection.

Date of experience: December 19, 2022
New York
1 review
0 helpful votes
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Great service
August 16, 2024

Books are easy to find and the options are vast. I have used it before and never had an issue or problem with any order.

Date of experience: August 6, 2024
Virginia
1 review
0 helpful votes
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All the right reading material I was searching for! Thank you so much!

Date of experience: August 6, 2024
Florida
1 review
0 helpful votes
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Perfect
August 16, 2024

Everything came in perfect condition thank you very much!

Date of experience: August 6, 2024
Connecticut
1 review
0 helpful votes
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Japanese Crochet
August 16, 2024

Quick order. Quick delivery. Good choice for the book I was looking for

Date of experience: August 6, 2024
Arizona
1 review
0 helpful votes
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Satisfied
August 16, 2024

Received my book in just a couple days. Checkout was easy and efficient. I was able to purchase a used book that looks like new for a lower price.

Date of experience: August 6, 2024
Washington
1 review
0 helpful votes
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Good selection of books
August 16, 2024

Good selection of books. Easy to navigate website. Easy checkout.

Date of experience: August 6, 2024
Georgia
1 review
0 helpful votes
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Book order
August 16, 2024
Updated review

I enjoy finding the books I'm looking for on Alibris at a discounted price.

Date of experience: August 6, 2024

Quick and easy shopping
June 2, 2023
Previous review

Quick and easy shopping

Date of experience: June 2, 2023
Maryland
3 reviews
33 helpful votes
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Ordering was very smooth; website is very easy to navigate.

Date of experience: August 6, 2024

Website is clear and easy to navigate, with quick response
October 22, 2021
Previous review

Website is clear and easy to navigate, with quick response. All info relevant to the product and sale are clearly shown.

Date of experience: October 22, 2021
California
2 reviews
0 helpful votes
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I always find what I'm looking for, and the options and prices are great!

Date of experience: August 6, 2024
Indiana
1 review
0 helpful votes
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I can find older books and authors excellent website thank you Ms Kathy oakes

Date of experience: August 6, 2024