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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have always been pleased with my orders. You have seemingly always had the books that I needed.
We have ordered books and DVD's from Alibris. The quality of the book or DVD has been just as described. We usually go to Alibris before we purchase from the big "Box Stores." We enjoy the savings and the direct delivery to our home.
Nice books and quick shipping. I'd order from them again. Thank you.
The cancellation of my first order for this book was not prompt. I am a student and need it for a book review.
You are the best! I'm so glad you are back up and running online.
Alibris is my favorite place to find hard-to-find books.
Glad you're back; I missed you. I told 5 more people about Alibris.
Always the best deal on used books, and i can decide on the quality of used i want.
The book was easy to order and pay for. It is a used copy but in good condition. The book was inexpensive and shipped very quickly, it seemed like just days. Thank you.
Website is laid out well, searching is simple and ordering is quick and easy.
Website was easy to use, directions were clear and checkout went smoothly. $5 shipping per book (since all 4 books i ordered were from different sellers) added a lot to the cost but at least most of the shipments included tracking (except good will). Received all 4 books in a timely manner.
Easy to navigate when searching and when making the purchase.
Site easy to navigate and checkout easy. Options were reasonable and I was able to find copies that met my needs.
I sent this to a friend as a gift. It arrived sooner than expected and in great condition.
Very fast response & shipping.
The book was in like new condition.
Thank you.
Ordered, all went well as I expect with the Alibris interface. Receive confirmation, and a confirmation of shipping. However, the item was not actually shipped. When I followed up because there was no movement on the shipping, this was the response:
"We're a small store and we only ship once a week. We have to mark a book shipped within two days of its order or it will automatically
Cancel, so we mark it such and it waits 'til the following Wednesday to actually ship, thus the delay."
Look, I understand the small biz thing--but the saying it was shipped when it wasn't is NOT acceptable customer service. It is lacking in truth and transparency. Had I known the delays, I could have made choices, instead, this seller isn't actually set up for online sales. They shouldn't be part of your network.
See title! I can usually find what I'm looking for in decent condition.
Shipping cost and delivery time is ridiculous.
Not bad! Could have shipped faster needed it for a book club.
Easily searchable titles, convenient sort Great transaction - quick shipment
A great and easy way to purchase a book! A great selection to pick from!
Order was hard to make and to track. ///////////////////////////////////////////////////////////////////
My sister and I have been looking for this specific book for a while. I remember my grandmother and my mother reading it to us. When I learn how to read, I read it to myself. We were looking for it for our own children, but could not find it in a decent price range. I finally found it on your website. The book was gently used and in great condition. There was a written note to the previous owner. I was able to write my note to our children underneath it. It made the book more special. We received it quickly after ordering it. We've read it to our children every night. I'm so glad you had this book and affordable price.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.