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AlibrisReviews 106,979

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
917
value
10,905
shipping
10,895
quality
10,889
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I have always been pleased with my orders. You have seemingly always had the books that I needed.

Date of experience: August 17, 2024
Missouri
1 review
0 helpful votes
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We have ordered books and DVD's from Alibris. The quality of the book or DVD has been just as described. We usually go to Alibris before we purchase from the big "Box Stores." We enjoy the savings and the direct delivery to our home.

Date of experience: August 17, 2024
South Carolina
1 review
0 helpful votes
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Good seller
August 27, 2024

Nice books and quick shipping. I'd order from them again. Thank you.

Date of experience: August 17, 2024
Australia
1 review
0 helpful votes
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The cancellation of my first order for this book was not prompt. I am a student and need it for a book review.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2024
Washington
1 review
0 helpful votes
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The best!
August 26, 2024
Updated review

You are the best! I'm so glad you are back up and running online.

Date of experience: August 16, 2024

Alibris is my favorite place to find hard-to-find books
October 15, 2021
Previous review

Alibris is my favorite place to find hard-to-find books.

Date of experience: October 15, 2021
California
2 reviews
0 helpful votes
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Glad you're back; I missed you
August 26, 2024

Glad you're back; I missed you. I told 5 more people about Alibris.

Date of experience: August 16, 2024
Washington
1 review
0 helpful votes
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Always the best deal on used books, and i can decide...
August 26, 2024
Updated review

Always the best deal on used books, and i can decide on the quality of used i want.

Date of experience: August 16, 2024

I love this site so much
November 17, 2021
Previous review

I love this site so much

Date of experience: November 17, 2021
Washington
1 review
0 helpful votes
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Cleopatra
August 26, 2024

The book was easy to order and pay for. It is a used copy but in good condition. The book was inexpensive and shipped very quickly, it seemed like just days. Thank you.

Date of experience: August 16, 2024
Colorado
1 review
0 helpful votes
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Website is laid out well, searching is simple and ordering is quick and easy.

Date of experience: August 16, 2024

Surprisingly easy
August 15, 2024
Previous review

Website was easy to use, directions were clear and checkout went smoothly. $5 shipping per book (since all 4 books i ordered were from different sellers) added a lot to the cost but at least most of the shipments included tracking (except good will). Received all 4 books in a timely manner.

Date of experience: August 5, 2024
California
1 review
0 helpful votes
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Easy to navigate when searching and when making the...
August 26, 2024
Updated review

Easy to navigate when searching and when making the purchase.

Date of experience: August 16, 2024

Site easy to navigate and checkout easy
July 27, 2024
Previous review

Site easy to navigate and checkout easy. Options were reasonable and I was able to find copies that met my needs.

Date of experience: July 17, 2024
Oregon
1 review
0 helpful votes
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Purchased as a Gift
August 26, 2024

I sent this to a friend as a gift. It arrived sooner than expected and in great condition.

Date of experience: August 16, 2024
Arkansas
1 review
0 helpful votes
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Great experience
August 26, 2024

Great experience, good product, quick delivery
……………….

Date of experience: August 16, 2024
Hawaii
1 review
0 helpful votes
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Very satisfied
August 26, 2024

Very fast response & shipping.
The book was in like new condition.
Thank you.

Date of experience: August 16, 2024
New Jersey
1 review
0 helpful votes
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Not Really Shipped
August 26, 2024

Ordered, all went well as I expect with the Alibris interface. Receive confirmation, and a confirmation of shipping. However, the item was not actually shipped. When I followed up because there was no movement on the shipping, this was the response:

"We're a small store and we only ship once a week. We have to mark a book shipped within two days of its order or it will automatically
Cancel, so we mark it such and it waits 'til the following Wednesday to actually ship, thus the delay."

Look, I understand the small biz thing--but the saying it was shipped when it wasn't is NOT acceptable customer service. It is lacking in truth and transparency. Had I known the delays, I could have made choices, instead, this seller isn't actually set up for online sales. They shouldn't be part of your network.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2024
Michigan
3 reviews
0 helpful votes
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Good availability, shipping is a tad slow.
August 26, 2024
Updated review

See title! I can usually find what I'm looking for in decent condition.

Date of experience: August 16, 2024

Shipping cost and delivery time is ridiculous
April 19, 2024
Previous review

Shipping cost and delivery time is ridiculous.

Date of experience: April 9, 2024
Arizona
1 review
0 helpful votes
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Books
August 26, 2024

Not bad! Could have shipped faster needed it for a book club.

Date of experience: August 16, 2024
New Jersey
1 review
0 helpful votes
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Easily searchable titles, convenient sort Great transaction - quick shipment

Date of experience: August 15, 2024
Pennsylvania
1 review
0 helpful votes
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It was quick and easy!
August 25, 2024

A great and easy way to purchase a book! A great selection to pick from!

Date of experience: August 15, 2024
Washington
1 review
0 helpful votes
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Not so good
August 25, 2024

Order was hard to make and to track. ///////////////////////////////////////////////////////////////////

Date of experience: August 15, 2024
Kentucky
1 review
0 helpful votes
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Grateful
August 25, 2024

My sister and I have been looking for this specific book for a while. I remember my grandmother and my mother reading it to us. When I learn how to read, I read it to myself. We were looking for it for our own children, but could not find it in a decent price range. I finally found it on your website. The book was gently used and in great condition. There was a written note to the previous owner. I was able to write my note to our children underneath it. It made the book more special. We received it quickly after ordering it. We've read it to our children every night. I'm so glad you had this book and affordable price.

Date of experience: August 15, 2024