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AlibrisReviews 106,977

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
917
value
10,904
shipping
10,894
quality
10,888
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Wonderful experience!
August 27, 2024

Wonderful experience! Quickly found the correct item. Smooth transaction!

Date of experience: August 17, 2024
Oklahoma
1 review
0 helpful votes
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Found Bible in very good condition at the right price
August 27, 2024
Updated review

Found Bible in very good condition at the right price. The process of looking through the available Bibles was very easy.

Date of experience: August 17, 2024

I was able to find what I wanted
June 8, 2021
Previous review

I was able to find what I wanted. The price was right

Date of experience: June 8, 2021
Maryland
2 reviews
1 helpful vote
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It took me forever to order these books. Wouldn't accept a credit card and had to change my password to place the order. Very frustrating and disappointing.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 17, 2024
Nebraska
1 review
0 helpful votes
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Book Order - Excellent
August 27, 2024

The book i ordered was in excellent condition and the product arrived earlier than expected.

Date of experience: August 17, 2024
Ohio
1 review
1 helpful vote
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Very easy process and found exactly what I was looking for and at price I was looking for. So far great experience. Thank you.

Date of experience: August 17, 2024
California
1 review
1 helpful vote
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Highlighting key information in different colors will better help customers find what they are looking for.

Date of experience: August 17, 2024
Michigan
1 review
1 helpful vote
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Found what I wanted easily and happened across some new finds. I needed books!

Date of experience: August 17, 2024
Oregon
1 review
0 helpful votes
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Love Alibris.com, such reasonable prices and great selection!

Date of experience: August 17, 2024
Missouri
3 reviews
1 helpful vote
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Good service
August 27, 2024

Pretty good 👍 Easy site ro search but best part is free shipping

Date of experience: August 17, 2024
California
1 review
1 helpful vote
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Alibris is always the first place I look for books. Least expensive, best selection, supports small businesses

Date of experience: August 17, 2024
Indiana
1 review
1 helpful vote
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Seamless purchasing experience
August 27, 2024
Updated review

Purchase four titles. Descriptions of each title and sellers was accurate and adequate in detail. Acknowledgement and shipping information was quick and follow-up was on target. Overall, it was a very positive transaction. I have used Alibris for many years and they continue to improve!

Date of experience: August 17, 2024

Accurate and complete descriptions help make decision...
February 17, 2023
Previous review

Accurate and complete descriptions help make decision on which copy to buy.

Date of experience: February 17, 2023
Colorado
1 review
1 helpful vote
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Customer since like-forever...
August 27, 2024
Updated review

Customer since like-forever... always easy to make purchases

Date of experience: August 17, 2024

I have bought books thru Alibris for well over 20+...
December 8, 2023
Previous review

I have bought books thru Alibris for well over 20+ yrs and have found the experience generally painless (once an order got 'lost in the mail,' but Alibris adjusted that quickly.) I always suggest to anyone looking for any books to check first with Alibris- and those that do always tell me they had positive experiences :)

Date of experience: December 8, 2023
Canada
1 review
0 helpful votes
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Shipping cost seems excessive; other wise fine, I found what I was looking for

Date of experience: August 17, 2024
New Hampshire
2 reviews
0 helpful votes
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Excellent seller!
August 27, 2024

Fast shipping, excellent protective packaging and good price. We will definitely buy from you again!

Date of experience: August 17, 2024
North Carolina
1 review
0 helpful votes
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Glad you all are back from your breach experience. Was worried the site was gone.

Date of experience: August 17, 2024
California
1 review
0 helpful votes
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Everything is good EXCEPT the shipping address should...
August 27, 2024
Updated review

Everything is good EXCEPT the shipping address should be more in your face. I've shipped to a wrong address SO MANY TIMES! It shold maybe be in the workflow to confirm the address.

Date of experience: August 17, 2024

A little difficult on small device
May 14, 2024
Previous review

A little difficult on small device. Need more feedback when a choice is made, e.g. "You've changed the shipping address to …"

Date of experience: May 4, 2024
New York
2 reviews
0 helpful votes
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Two Copies Much Better Than One!
August 27, 2024

Ordered GladiolaGarden for a niece - once it arrived and Ihad scanned through, had to order another copy... to keep. Great title, poems cleverly extolling nature, lovely line drawings@ a great price and timely delivery. All around excellent from Alibris.

Date of experience: August 17, 2024
New Hampshire
1 review
0 helpful votes
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Nice
August 27, 2024
Updated review

Nice. Located the book I was after quickly, at a good and competitive price.

Date of experience: August 17, 2024

Found what I was looking for and ordered it
July 7, 2024
Previous review

Found what I was looking for and ordered it.
Thank you. Look forward to receiving the item.

Date of experience: June 27, 2024
Michigan
2 reviews
0 helpful votes
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Good so far
August 27, 2024

Good so far. Just ordered. Haven't received the order yet. Will know more when I get it.

Date of experience: August 17, 2024
California
1 review
0 helpful votes
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I have always been pleased with my orders. You have seemingly always had the books that I needed.

Date of experience: August 17, 2024