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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Wonderful experience! Quickly found the correct item. Smooth transaction!
Found Bible in very good condition at the right price. The process of looking through the available Bibles was very easy.
I was able to find what I wanted. The price was right
It took me forever to order these books. Wouldn't accept a credit card and had to change my password to place the order. Very frustrating and disappointing.
The book i ordered was in excellent condition and the product arrived earlier than expected.
Very easy process and found exactly what I was looking for and at price I was looking for. So far great experience. Thank you.
Highlighting key information in different colors will better help customers find what they are looking for.
Found what I wanted easily and happened across some new finds. I needed books!
Love Alibris.com, such reasonable prices and great selection!
Pretty good 👍 Easy site ro search but best part is free shipping
Alibris is always the first place I look for books. Least expensive, best selection, supports small businesses
Purchase four titles. Descriptions of each title and sellers was accurate and adequate in detail. Acknowledgement and shipping information was quick and follow-up was on target. Overall, it was a very positive transaction. I have used Alibris for many years and they continue to improve!
Accurate and complete descriptions help make decision on which copy to buy.
Customer since like-forever... always easy to make purchases
I have bought books thru Alibris for well over 20+ yrs and have found the experience generally painless (once an order got 'lost in the mail,' but Alibris adjusted that quickly.) I always suggest to anyone looking for any books to check first with Alibris- and those that do always tell me they had positive experiences :)
Shipping cost seems excessive; other wise fine, I found what I was looking for
Fast shipping, excellent protective packaging and good price. We will definitely buy from you again!
Glad you all are back from your breach experience. Was worried the site was gone.
Everything is good EXCEPT the shipping address should be more in your face. I've shipped to a wrong address SO MANY TIMES! It shold maybe be in the workflow to confirm the address.
A little difficult on small device. Need more feedback when a choice is made, e.g. "You've changed the shipping address to …"
Ordered GladiolaGarden for a niece - once it arrived and Ihad scanned through, had to order another copy... to keep. Great title, poems cleverly extolling nature, lovely line drawings@ a great price and timely delivery. All around excellent from Alibris.
Nice. Located the book I was after quickly, at a good and competitive price.
Found what I was looking for and ordered it.
Thank you. Look forward to receiving the item.
Good so far. Just ordered. Haven't received the order yet. Will know more when I get it.
I have always been pleased with my orders. You have seemingly always had the books that I needed.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.