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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great hard to find titles, fast shipping, and great pricing for hard to find books.
I was shown an option for a shopping cart that would save me $7. I asked to check out with the less expensive shoping cart and alibris would not let me. I tried multiple times.
Many sources provide more options regarding price and condition
Always easy to find what you want on Alibris. Delivery times are often slow is the only drawback.
Quick and easy. Thank you! Many good choices. Clearly presented
I ordered three books from two vendors. One shipped quicker than the other but both orders arrived within the time period that was quoted. Books were in excellent condition.
Website has an excellent selection of books of one's choosing/teacher recommendations at several price points, with an accurate description of condition of items ordered.
Great—book I was looking for was available and a new copy was available.
I easily found my books at a great price in Alibris. Great selection of books, and their quality is as described.
Easy and direct! I enjoyed a usually boring activity. I appreciated the courtesy and patience your staff showed!
Always quick & easy to use. Never been disappointed. Prices are great.
It's about time we have faster shipping and delivery. That's the way to handle your business. Kudos
Very easy to find what I was looking for. Except for cars, I don't buy used. I'm taking a chance here, hopefully not disappointed. With CDs, ya just got to get the 1's & 0's
Having just had an unfortunate experience with another used book dealer, I went back to Alibris hoping for better. They certainly came through, and I am enjoying my books!
Prices are to be desired but still quite solid. Will probably come back for more.
The book arrived in good condition and I am very satisfied with the condition and the delivery time.
Thanks Alibris you have done it again. So pleased that your service keeps me reading great books with such quick turn around time.
I couldn't believe how easy it was buying high quality books online! Thanks again.
I wanted this book but as it was out of print has a problem getting it. The seller described it as Very Good so I was happy to buy so was thrilled to fine it was clearly a new amd u used book when it arrived
The price was great and give the distance it had to travel the delivery time was very satisfactory. Extremely hapoy with the experience Thank you
No problems at all, thank you very much. I'll certainly use Alibris again when needed.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.