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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris is great, selection, price, and not owned by amazon (like abebooks is)
The seller shipped the order quickly and provided tracking confirmation as well.
As usual very easy to order and find your items. Great resource for me for many years
Book took a while to arrive, possibly because the very flimsy packaging of this large and expensive paperback book was ripped and damaged and retaped and barely made it alive to my house. Fortunately, and unbelievably, the book was undamaged. Hence, I am not lodging a complaint!
If I was not satisfied with Alibris' book selection and customer service, I would not keep coming back!
Really large selection of books and reasonable prices. Sometimes the delivery fees are a bit much but overall it's a great alternative to Amazon!
Got the book which said excellent condition, but the cover was all busted. Other than that, book inside was not written. Shipping took longer than expected.
I'm trying to collect them all at a fair and cheaper price and I was happy to find Sierra for $2.61.
I find that I always receive my orders earlier than expected!
Thanks!
I found what I wanted quickly, at extremely reasonable prices, and checked out easily.
Great selection; quick and easy checkout
Fast and Secure and easy to work the website. Will use again.
Good prices and variety. Reliable place to buy used and new books
I received my order quickly, and the price was $32 under retail price.
All items received promptly in appropriate packaging and expected condition.
The disk appeared to be fine, but has a scratch on the very first track that I have been unable to remove with cleaning. Case was in great shape, not cracked.
I look forward to making some dolls from it. I hate doing this after buying a product
This is a wonderful book. It shows the wonderful jazz clubs in the 1940s -1957 in Portland, Oregon. Thank You for a job well done.
I've been a customer of Alibris for many years. I have my favorite sellers and I can always find what I'm looking for. Communication is always good and shipping is, too. The affordability is why I come here.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.