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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So thankful for your selections, your efficiency and the ability to facilitate the reuse of books! Great job
After a couple of years looking, I FINALLY was able to order a copy in excellent condition of a very hard-to-find title at a reasonable price. Excellent service, arrived quickly.
Fast and easy - Alibris had the titles I wanted and it all went from there. Brilliant!
I'm a fan of books that are no longer in bookstores and I've had excellent success in finding old out-of-date books. They arrive in good condition from stores all over the country and even abroad. I buy several a month and never had one come that was in poor condition. As a book lover, I like knowing I'm helping those independent stores all over survive.
Easy to locate books, both contemporary and ones published long ago at bargain prices. Never had a problem with shipping.
Good. Bought books before. Always good prices and quick delivery
My purchase was quick and easy; what more could you want? Now to see if my item arrives whole and in a timely fashion.
Useful information well organized efficient flow through
Your order summary does NOT include full info about the book to be ordered, especially including the quality of the edition selected.
Your shipping charges to Canada discourage purchases. I do see more economical shipping charges from other US based vendors. Speedy delivery is much less important than lower cost. I hope your organization can find a way to lower your shipping costs.
I have been ordering from Alibris for several years now. Always quality service.
I have been ordering with Alibris in the past. I have been more than satisfied with this company. I will continue shopping with Alibris in the future.
I loved how quick the delivery was but shipping cost could be a little less expensive. Books are in excellent condition.
There were multiple options for the book I wanted.
Reason for 4 stars was one book had free shipping listed, but I was still charged shipping. Not clear if I needed to spend a certain amount to get the free shipping or automatic for certain books.
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There were multiple options for the book I wanted.
Reason for 4 stars was one book had free shipping listed, but I was still charged shipping. Not clear if I needed to spend a certain amount to get the free shipping or automatic for certain books.
We were able to locate a required college text book at a lower price than other sites and reasonable shipping.
I had a very easy and smooth transaction. Got fast delivery service and for a very low price!
Very thankful for the quick shipping and great packaging. Book was awesome
This was an amazing book buying experince! The prices were very amazing and it shipped fast!
I just ordered books and it was a simple process. Shipping is a bit pricier than some online bookstores so we shall see if the service matches the cost.
Great service, ordered and the package came sooner than expected.
Alibris is great, selection, price, and not owned by amazon (like abebooks is)
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.