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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I don't want to have to describe my experience. What else do you want to know?
I got the product i wanted within the predicted delivery time. One thing i would note is that delivery to canada goes through their distribution centre, and i only was informed of the seller to centre tracking number and not the final one.
I received a quilting book in very good condition and paid a fair price.
There is usually a choice of format and condition and I have always found product to match expected condition.
Book was ordered on July 21st, delivered on August 14th. (Amazon has spoiled us all.)
Found multiple copies of an out of print title that we wanted. Thank you!
If it is published - Alibris has it. I never buy new books - always order thru Alibris and at a substantial savings.
Everything was found easily on the website, prices were reasonable and shipping quick
The book I was searching for was available, it was well priced & arrived quickly.
I never expected that I am able to purchase my university textbook in a very discounted price. For reference, it costs $100CAD in Amazon (used) but I bought mine for $5CAD in Alibris (used). Also, the book is in good condition even though it is labelled as used- no tears, ripped pages, nor writing. The only problem I had was that I cant track my package once it left the US warehouse to Canada.
This item was reasonably priced and arrived in good time. I recommend this seller!
Being able to receive new copies in a timely manner has ensured that I will continually return to buy here.
Quick delivery. Everything was exactly as shown. I would definitely do business again!
From Japan, my contry, I ordered and bought the book "Independent scholars meet the world", which book I knew on internet.
I placed an order to Alibris, because I could not find that book in any Japanese bookstore.
The copy of the book I ordered was as described, and I received it in a timely manner.
Satisfied with the product availability, Alibris's customer service responses, enjoyed the product after I received it.
Delivery was, however, delayed. So if you don't care when you receive the package, then all is great!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.