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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The CD I bought (The Lord Reigns) is one that is hard to find. Even though it is used, it's in excellent condition!
Your page for choosing payment method was broken and wouldn't allow the choice to pay by credit card, instead forcing me to use PayPal. Also shipping is supposed to be free for an order that cost this much, but I wasn't given that option at checkout.
Easy to find books and quick check out process. Felt secure.
You will love the selection offered by Alibris, the quality of the books, and the value...
Excellent, easy to book description of items accurate. Reasonable shipping price
I've tried multiple times to change my billing address and your website refuses to allow a change!
This service is good if you don't make a mistake with your address. Then it is not user friendly.
Always able to find the books i am looking for on Alibris and always at really reasonable prices.
Have been using the alibris website for quite a awhile now - always find what i'm looking for at very reasonable prices.
Easy to find what I need and the shippers have always been stellar at communication.
I have teceives two large-print editions that were not specified as being large print. I would not have ordered them.
Good price and good service but when it comes to international shipping most books DON'T HAVE international tracking information. They provide a tracking number for domestic shipping (within US) to the Alibris factory but don't provide the buyer an international tracking number. I find myself not knowing when the book arrives and this is a con. Let me clarify my stance, I like the price on international shipping but I think the international tracking number is important.
It's very easy to search for books and to check out. I've always been satisfied with the quality of items that I buy on Alibris.
Everything arrived in good order and had no problems with the delivery
Good list to choose from...makes it easy! And yet all the books I need are available at this site,,,,
Glad to have found the books I want as I always do thank you for asking
Overall Good. You haven't saved my shipping and billing are different. That would have made it easier & quicker.
Pretty good. Your system refused to allow me to enter my credit card and forced me to use PayPal, which I don't like to use.
OK - but shipping costs are excessive. And since I have to add more, I'll just waste your time and mine. You're pissing me off with this survey. Is that OK?
Simple process to find and select products with easy-to-navigate website.
Ordering was quick and simple. The product arrived within a week, and was in new condition
Found what I wanted for a fair price. Shipped fast and arrived well packed and in great condition!
Easy to navigate the website and to use.
Easy to find title and to place order. I am excited to read the book!
Easy to use. Would like to see a definition of the conditions- i.e. Just what is the difference between good and very good?
Easy shopping! Found what I wanted immediately. Have had good experience in the past.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members