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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very satisfied with my order, found the book at a greatly discounted price. Received quickly and arrived in new condition. Will use this service again.
Good excellent CD is awesome exactly what my husband was looking for and it was a reasonable price.
Alibris is much better than Amazon. The shipping does cost a lot, but the low price of the books is fantastic. I am a fan.
I was looking for a book series for a friend as a gift about fighter piolets in the early 90's, but Amazon was wanting outrageous prices. I started looking elsewhere for the trilogy and found it on Alibris. I saved a lot of money by looking elsewhere. The books were used, but in terrific condition. No regrets!
The search function works well and I was able to find many Latin books I could not find elsewhere at good prices.
Shopping alibris was enjoyable; I found several books I wanted, all for very good prices.
The link sent me to the page for exactly what I was looking for.
Excellent searching and adding to cart. Many choices under my author.
Best source for a hard-to- locate used book
It is an easy-to-use website, and most stores had detailed descriptions of books that helped decide who/where to choose from. Overall reasonable prices for books compared to other stores.
If you do some digging, mixing and matching with the shipping you can find ways to save even more money than you would with the "cheapest" options
Great experience. Just had a little difficult time finding my tracking number and if the Order was being shipped via UPS, or USPS!
Alibris offered the book I had been searching for for my grandchild. Priced nicely in very good condition is what was stated. This was a "touch and feel" book. The book was mostly in very good condition, but the rubber duck to touch for the bath time in the book, had a big hole and most of the rubber gone. I do not understand how this is considered very good condition. I was trying to replace a book I already had with something better.
I love the suggested purchase option! And the recommendations that pop up are just right.
Good the book set was in good condition arrived quickly thank you
I needed to place a bulk order of a book (The Most Important Yes). I contacted the publisher and my messages were not returned. So I turned to Alibris, where I have purchased books since college, and was able to not only find the quantity I needed, but the price was the lowest I'd seen on the internet. The books arrived on time and I was so pleased!
See above Ordering easy good customer service re: follow up and delivery
No extra frills. Very smooth and quick. I appreciate the straight-forward transaction.
Books were sent to me promptly. Quick and easy to find what I am looking for.
Pages are cluttered and hard to follow. Type font too large.
Overall, this was a very easy and good experience. However, be careful when you are browsing titles and formats. I ordered something that was listed as a VHS tape and a DVD was delivered.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.