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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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They kept track of my package and informed me of its arrival, for that I am grateful
Shipping & handling over-exceeds the costs of the books. Very sad that as an avid reader I'm forced to spend so much money on shipping
Alibris usually has what I'm looking for. Great service too.
Ordered this item used, and you wouldn't know it. It looks like it just came off the store shelf. Thank you so much! I am very pleased with my order.
It was easy and affordable. They had the book I needed. It was great!
I didn't read the offers properly so I apologize for the first bad review thank you for responding. I appreciate your excellent service!
Some confusion using coupon, several offers but unable to apply the 5$ sign up it didnt except! After several attempts!
Easy to find and reasonably priced.
Easy to edit address form.
Great finds for the right price, and shipping is very reasonable!
Quick and easy to use. Alibris has everything. Easy to use :)
Great site. With vendors that are charity non-profits -- Wide variety of trade books and popular books
Great price check feature at the end to save a couple more bucks!
Could not apply coupon from email for a discount of 20 percent. So did a lot of going back and forth and simply ordered. Customer unfrieindly email.
Have never had any difficulty ordering books from Alibris.
Seldom use Alibris, but have never encountered any difficulty when doing so.
I always shop Alibris: best prices, fastest shipping, every book you need.
You are sending me the wrong book. I want the used addition of the original book about Bessie Coleman
Apart from the website showing it was delivered to bell gardens in California? It was ok but apparently it has to go their before it goes on to uk I believe... but I panicked and went out and bought it again thinking their was a $#*! up so apart from having to wait nearly a month it was ok and as described I won't order from the US again if I can help it but u must admit when it shows delivered to bell gardens in California u fear the worst hence that's why I titled the review just ok
I'm always surprised about the cost of shipping. I'm always surprised on cost of shipping.
Orders arrive when promised, though some orders have been very delayed.
Very fast and easy shopping. The book I wanted popped up immediately and I was able to check out as a guest.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.