On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The process to search and purchase has been easy, understandable and seamless. Thank you!
Very easy website to negotiate. Great Website is very easy to negotiate.
Great selection of books
I like that you have a deep inventory of books of all stripes.
I wanted to choose expedited shipping but I had no way to choose that.
Easy to update profile. Happy to have found a bargain for an expensive book!
I was unable to return to shopping from the review order page, when I wanted to add a book to my order!
Prices are great on new books--compared to other vendors, plus often eligible for free shipping! And, I also often find otherwise hard to find books at Alibris!
Easy to find the book I wanted, find the best value, and order it right away
Great. But you should have asked me which card to charge instead of assuming I wanted to use the same as before. I clicked - I bought. Too fast there!
Great. Easy. Good prices. It was good except I was just slowed down by having to type 50 characters past the few I had time for. So my five star was changed to four.
Alibris connects me independent booksellers across the globe.
I have ordered from your platform for years. I find your booksellers accurate in descriptions and shipping costs reasonable.
I despise these surveys
When I have a problem you will know
When service is exceptional I will inform you.
Had the book i wanted. Was very easy to order and was at a good price.
Easy ordering, had the book I was looking for. Description furnished by the seller was accurate...as my copy is the same, only worse.
One of the nicer things recently has been having more opportunity to read for fun, instead of 'just for work'. There are a great many (many, many, many...) books from authors I already knew were good, that I had not gotten to -- as well as books from authors I had thought about but never had the time to get to try.
Not "classic" books, not "great" books, and certainly not best-in-
But on Alibris, I could find such. At price points, and qualities, which I could select amongst to meet my wish (for freshness or for cash-saving). It has been a bit like having access to salespoint just when I had some birthday cash to indulge in a long-deferred and almost lost joy.
Seems easy. Now lets see how easy it is to access my book? Also it was informative up to this point!
Book I received on 19 Aug 24 was 5' X 6' and had expected 8' X 10' based on the description info and my familiarity with an old copy I owned. I wanted a hard copy which I got but just in smaller size than I expected. I requested a return and the site had limited space for description and was told to contact seller which I did with a more complete description of the situation. Got a response on 8-29 indicating my request had been received and should be resolved in 1-2 days. Book remains unopened awaiting response from seller or Alibris.
Am ordering based on the ISBN number but your picture of the cover doesn't match the copy I have but I am hoping that despite the cover difference, the one your dealer ships will be identical to mine.
Quick, cheap and easy to purchase. Look forward to reading this book
I always find even the rarest of items. The prices are phenomenal!
Resulta fácil hacer la compra. Es muy rápida la búsqueda y muy amigable.
Found seller and book from another website. Better price and I prefer option to shop as guest.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Used Books Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members