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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Effortless, clear, and fast. You can't ask better than that.
Unlike the last bookseller I tried, your site allowed me to fulfill precisely the order and shipping I needed, expedited, sent to a scanning service...all without jumping through hoops. Sublime.
I do not understand the issue encountered with PayPal and why it was unable to be used. The info supplied was correct but was not accepted.
I got the book and it looks interesting. That's what I always look for in my purchases.
Very user friendly site. My order was made quickly and efficiently. The prices are pretty decent too.
Very good web experience
Great prices and wide selection of used books
Quick and easy to shop for a wide variety of titles and authors
I absolutely love that these books get passed along from person to person, generation to generation, so grateful to have found Alibris. My only complaint is that shipping cost start to become high after a few books from private venders
Finding the books I want in the condition I want is quick and easy and the prices are excellent.
I found the book I was looking for. It was in the condition that was described and delivered in a timely manner.
This was a positive experience and it didn't take long to fill out all information required.
Fast and easy; seller is one I've ordered from before so I have full confidence in the results.
I have found Alibris and its book dealers to be prompt and accurate in their descriptions.
Like looking through a bookstore except it's easier to find things with a search engine covering the country and you can usually find what you are looking for.
Quick, simple and accurate.i have been purchasing books from Alibris for a number of years with no problems.
Excellent source of second hand books.
Shipping is reasonable and delivery is within the specified time range.
Quick and so easy to find exactly what I was looking for in a few seconds! The price was more than right. Even with shipping it was still WAY CHEAPER than buying new! Thanks Alibris!
I had not placed the order yet but was looking for the coupon code to get $15. Off the price but when I found and prepared to insert it, the order had already been placed.
Got an offer from Alibris for a coupon but couldn't find the coupon code anywhere to include it.
I wish we could combine shipping for books from the same online store.
Nearly impossible to return to continue shopping from any of the later pages (of the site). This issue should be a VERY easy fix. Thanks, DJ
Very "user unfriendly" to update the SHIP TO address.
Book was received, no issues what-so-ever. Book is condition described.
Grateful for a wider selection of the same book from different sellers.
The website is easy to use. I also appreciate the amount and variety of products offered.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.