
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was able to combine orders through one seller. That is fantastic!
Site worked fine, helped me get books I wanted easily and affordable.
Love my experience. I have always shopped with alibis for years and then i took a break from read and this is my first time ready again in 4 years. Shipping is just high
Service has always been excellent! Alibris always has what I'm looking for, with accurate descriptions of used books. Speedy, efficient business!
Easy & money-saving. Slightly guilty re no royalties to authors, but...
I had a few more students this year than last year and therefore needed a couple more textbooks. We will be getting new ones next year so used will work fine. You had the books I needed at a low price so I am ordering them.
Books received were as described, shipping was as stated. Fulfills my desire to reduce, reuse, recycle. Thank you!
Annoyed with repeated requests. Shopping is great, though.
Always easy, always good! Excellent site and always excellent service. Don't like it that you force me to write at le3at 50 characters here, though! :)
Love this online store had for 15 years. I can find so many delightful treasures here
Love the prices of your books and easy search access- thank you
This book is transformative and my hard back copy just got damaged. Thanks for ease of finding my favorite book and for the awesome service!
Received books quickly, books in the condition as stated.I have already placed another order with the company.
Nicelly designed website, and the all-important PayPal payment option, were enough to seal the deal for me.
The price and shipping were affordable and the books arrived quickly.
Shipping is over priced but i keep coming back to alibris because i can choose to ship from as local as possible, i almost always find what i am looking for and its not amazon.
I would say that the shopping car details are too large on a computer screen. It is hard to see the whole list b/c of the size of each item/ wish list at the top of card is huge too maybe that could go on top with smaller font or in red or something but taking up the whole cart screen makes me want to remove things from the wish list so I can see the cart!
Easy to use; nothing more to say, this was an amazing experience.
The shipping was prompt and I am very satisfied with what I received.
As perusual, you had the required book at an excellent price. There was quite a selection of other editions.
As usual, prompt service and terrific price. As a former book seller, I really appreciate Alibris.
Easy shopping, the search provided by site was simple to utilize.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.