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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Not a simple process. Takes too much time. I prefer a less complicated experience.
I was initially concerned going through your menu. It's been 3 or4 times I've bought from Thrift Books. Thank you. You got me through the menu.
I was pleased with the service of Alibris. I just was not as content with the information contained in one of the books, but that is not any fault of alibris. I have not read the two books but the one book, conquering arthritis, was not as helpful as I had expected as a matter of fact following some of the suggestions was a little damaging to me. Though some of the information might be helpful I would not recommend the book.
I have always received good timely service on my orders from alibris during many years of ordering!
It was easy to find the book I wanted and the price was cheaper than Amazon.
A quick search gave me the book I wanted, at a reasonable price.
Sent as a gift. Was received at the mailbox. My friend, who is otherwise pretty fussy about conditions of objects, was very pleased.
I received the survey before, and I am not planning to fill it out again
I always recommend Alibris to folks, especially students who want textbooks.
It was a good delivery of my college text book. I had a need and they supplied it.
I had a pleasant experience with Alibris. The search process was easy, prices fair, and I received my purchase in short order.
Happy with my books, but they did take about 2 weeks to arrive, so not a great option if you're in a hurry.
Good books and movies sometimes a little expensive for shipping but otherwise they are good
Easy to find what I was looking for. Great place for out of print books.
I needed this book to expand my learning and understand of dermatologic diseases but the prices at other vendors were out of my budget. When I found this site, I was so happy! I was cautious still since the condition of the book was stated as "good" but when I received it, it looked brand new with only a slight wear on the binding but even that was barely noticeable! I'm very pleased with me order and thankful I found this site when I did!(:
This was a fast, efficient process other than this particular section.
It was very easy to purchase and the seller shipped it right away
Enormous supply to choose one, reliable description of the book, reliable description of the sellers, overall good delivery times.
Found exactly what I was looking for quickly! Thanks.
The best place to buy books without question. Where i buy books most frequently.
As is the norm, I obtained a terrific book, at an excellent price which was received promptly.
I love Alibris for the ease of choosing the best value and condition for the title I want. Have used many times.
An excellent selection of books and find what I wanted to look for.
Directed by a search engine trying to find a book at a cheap price
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.