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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I always find what I am looking for at a fair price. Happy with results
I missed you when you were off-line there. I like the way I can compare prices of sellers and find the cover or year I am looking for of a book.
One thing that bothers me is the shipping will say 3.49, but at check-out it is 4.99. I look at those things when I am deciding a book choice and I think this is a bit sneaky and not entirely legit
Books lined on the shelf,
Pages whisper tales untold,
Joy in every find.
Good service!
You're being very pushy I don't have time This is very annoying!
A reprint of Ja med Talbot Wheelers trip in Burma. Enlightening. I'm biased however. As he was the brother of Alfredo Peter kin Wheeler who was my great great gradfather. All of JT Wheelers books are good especially those covwring India and the nation's around it. This I l one is about a river jourey in Burma. The description of the people of that time and scenery is excellent. He had a great affection for the people's of the Indian subcontinent and some wry observations about the British experience there.
When the order was "shipped", I was given a tracking number that didn't exist. I decide to be patient until days went by -- about 5 days after the latest day the order was supposed to arrive -- and I emailed them about it. The next day, there's suddenly a real tracking number and the item is on its way. In their response, they claimed that they'll "have someone look into it"; I don't think they realised that the tracking number means I can see that they did not even give the postal service my item until *after* I messaged them.
After the item's arrival, I realised it was also incomplete, missing the print book that is a part of it. They didn't even have the book at all, so I ended up getting a refund so I can buy what I actually needed. I am very grateful to Alibris for doing what they could to rectify this seller's many mistakes.
Purchased a book for school for about 15$ cheaper than the bookstore. It was a bit sketchy at first, only because I am used to having updated tracking the entire process.
Received the book within the expected timeframe in great condition.
So easy to order, and prices are fantastic. Will order again sometime. Will sure spread the word about Alibris.
I have been ordering books through Alibris for years. Books arrive in a timely manner and as described.
Excellent website and excite prices. I will purchase from this site in the future.
I have been waiting to read the sequel to "Sybil Sue Blue" by Rosel George Brown for like 50 years, after finally discovering that there was another SSB book. So excited!
Very easy to order books. Not super pleased with the $4.99 shipping but easier than going to multiple bookstores to find a book.
Very good, book came almost brand new! Very helpful and came very fast
Very quick and easy! Took literally 2 minutes and I was able to ship it to family for them to read as well. Signing up was also very easy.
Shipping prices could be better, as in combined shipping prices.
Good shopping experience so far. Usually goes well with Alibris!
Would type in book title and kept getting author. Tried author and it went in another direction Finally got to my selection.
Love shopping with you. Would be interested on how you can get coupons.
Great network, great prices, easy to use, selection near infinite
Easy to use website that contains many or all the books that are most difficult to find elsewhere
Always love Alibris website for all my book purchases.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.