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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris is doing a fine job, these annoying surveys are a waste of my time. Hence 4 stars instead of 5.
Love the books! Great service. I'd use them again when ordering books.
Alibris is like walking digitally into a fine used bookstore with a broad deep selection that is well organized.
Fast and easy, great prices. I audit classes at CU Boulder and it is a great source for inexpensive books.
Quick and easy to order with items clearly marked - love how prices are low to high with vendors ranks as well.
Was easy to find my item and easy to check out
The customer service is very attentive. They always look for a way to solve any situation. Shipping and handling is of top quality. I am very pleased and satisfied with the purchases at Alibris.
I've been buying books from Alibris for years. I've never had a problem.
Been looking for this book forever. Thanks for quickly shipping it!
Alibris always has what i am looking for and at great prices!
Great to find a more obscure book in such good condition at a very good price.
I found my book, a more obscure title, and put in my order before the customer left the store.
Good experience no problem. Have used them before. Will use again.
I get so excited when I can find a book that is not readily available. If I find a book at the library that I really could use, I get on Alibris and see if I can find one for my own.
I thought these were pretty expensive and they took longer than usual to arrive.
I received the book exactly as described, in fantastic condition, perfectly packaged, and right on time. Definitely a 5 star transaction!
Easy, quick. Just what I was looking for. Happy to support small businesses.
Everything arrived as advertised in timely fashion. Totally satisfied.
Just how I like it: fast, effortless.
Always good here! I can usually always find what I am looking for at the best price. The quality of the used books are great!
Alibris had multiple copies of the book I wanted and shipped quickly.
As always an absolute delightful shopping experience today
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.