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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Always easy and fast to order the books I want. Searching is easy too,
What happened to the discount? Supposed to be $5.00 "BRANCH"
Awesome 😎 it was really awesome. Efficient. Thank you so much
Great site for every hobby or professional interest. I'm going to love this website!
I was looking for this book everywhere and found it in excellent, hardcover quality here. Thanks!
I was looking for a less expensive alternative to paying full price on books. Alibris was quick, easy and a lot less expensive. The book I received was in great shape. - Thank you Alibris!
Becoming a "member" I should have a choice no to have my card automatically saved. If I realized that, I would not have done that. How can I remove my credit card info from your files?
Like saving books and sharing with friends and family and saving from trash
Good for the environment, reasonable price, well loved book
I loved everything about my purchase and I will be buying more:3
Quick, good selection. I found the books I wanted and at a better price than another website. Description said Very Good so I am hoping they are as they are going to be a gift. Thank you
The selection and quality are excellent! I usually find great buys and the shipping is reasonable.
The only complaint I had was that the shipping process was a little long. Otherwise, the book was way cheaper than anything else I could find and was in great condition. It was triple wrapped to keep it so.
Easy ordering process, fair prices, items received as expected, no complaints, I like the marketplace
First card on file didn't go through, 2nd one did. Not sure what the issue was. I've been happy with all my recent alibris purchases
It's good, nothing too crazy, although I felt the cover used for the book online was misleading as I thought I would be receiving the latest edition of the book I was trying to get.
I have always found the books I was looking for at a fair price.
Easily found books I wanted, checkout was also easy!
Convenient search, linked to multiple resources. Of course quality is based on the reliability of the individual vendors.
Wide selection, easy search, and the seller rating help to assess the veracity of their book description.
Book went from one shipper to another and was considered delivered when it had just been transferred to secondary shipper.
Easy and you have the book I want! Thank you
Found the best pricing for my college book here and it came in a timely manner
Wonderful! I tell everyone to use Alibris! Perfect alternative to Amazon.
Found an out of print book for my research and it was painless to order and receive. Happy to have found this site for books such as this!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.